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I recently bought a new laptop with Windows Vista installed in it. It let me surfs the internet, but I always get trouble moving forward everytime I go either into Gmail, or Blogspot to edit my blog entry. It would jam up my entire window and the mouse will not respond, and I have to press ctrl+alt+del to end the task. Even if I enter Blogspot the second time to try to edit, the same thing happens. I didn't get this sort of problem with my old laptop which runs on Windows XP, but unfortunately, that laptop is no longer with me. Help!!??!!

Configuration: HP Pavilion dv2000 running on Windows Vista

History: Purchased 6 months ago, still not a scratch on it.
Posted bysheridane6000_832
StatusClosed - Answer Accepted
Posted at22 Jul 14:28
Last Update at20 Nov 05:32
CategoryComputers > Operating System
  • Posted by: sheridane6000_832 at 23 Jul 10:26 permalink
    First of all, thank you for your response. Here are the clarifications to your questions:

    a) I am using IE version 7.

    b) Computer has Norton antivirus software, RAM 2.5 GB Hertz (available 1.23GB), and I think I have only 33% disk space available of the total 138GB.

    c) The problem started last month when I just started accessing Gmail for the first time with the new laptop, and again yesterday, when I first accessed my blog site which I left dormant for 1 year.

    d) Version of Vista used is Windows Vista Home Premium (Version 6.0 (Build 6000)).

    I also asked another person yesterday about the same issue, and he also suggested I switched to Firefox. I haven't got around to do that yet, but I'll update you the outcome.

    Thanks.

     

     

    Answers

    [-] Answer by: techhelp - Guru Rating: 2.0
    Status of this Answer: Accepted with a rating of Stars_02
    Hi



    i am not sure what's the problem exactly, but first thing i want you to try is to download, mozila firefox and install it on ur  laptop, and try to do the same thing.

    If it works fine, please let me know.

    Also what version of Internet Explorer are you using. Is it 6 or 7,  and in internet explorer (IE) if you click on help and then about IE you will get the version.

    do this and let me, or for any existing problem....can check out www.whatioffer.com

    Also let me know the configration like, how much RAM, memory are you using with windows vista, and what antivirus do you have....

     
    [-] Answer by: Shashi Shailaj - Guru Rating: 0.0

    Yup.I would have exactly susggested the same.

    You say that the laptop is 6 months old. So have you been getting this issue ever since you started using this laptop or has this problem started recently.If this problem has started recently then it may be caused due to SP1

    Also check the windows vista version if it has been upgraded to SP1

    to check this click start -> and in the start search box  type winver. and it will bring up a box like below with the windows vista build Service pack 1 ...(If its SP1)

    I am telling you this beacuse there are certain functionalities of internet explorer which get affected after SP1.I am not sure if your issue relates to this .

    --but as far as my knowledge goes use firefox and all will be fine.

    --Try firefox and let us know what happened

    Thanks