• In control panel, create a new admin user called Fixit.
  (NOTE: You might have to go into safe mode as Administrator to manipulate users if your Owner account is stuffed.)
• From the welcome screen, choose Fixit and try to get your Maxtor running.
• Be very careful to give access to "all users" at every opportunity.
• Once you have things running properly under Fixit, log out
• Log in as Owner and check whether things are running OK.
• Optionally delete the Fixit account in a day or two when you are sure things are all good.

Right-Click My Computer --> select Manage

Click on Local Users and Groups --> Groups --> Administrators

What are the names there? If your "Owner" account isn't there then you are not an administrator.

You need to be on an adminitsrator account in order to grant adminisator rights to your "Owner"account.

On the login screen, Hit control+alt+delete and type administrator and the password you selected when you first setup this computer.

If you don't get a login screen when you boot up, then you need to disable "Use faster user switch" and "Use welcome screen."

Goto control panel --> user accounts --> change the ways user log on and off -->

Uncheck both options and apply.

Now log in as administrator and password.

If you forgot or don't know your password then that is a whole another walk through.

If you don't remember your password, try leaving it blank.