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What's to be done if 'REMOVE THE CASSETTE' message or eject icon appears on my Canon camcorder?
The "REMOVE THE CASSETTE" message or the eject icon may appear (steady or flashing) owing to a problem with the camcorder that causes the safety mode to be activated.
The "REMOVE THE CASSETTE" message or the eject icon 
may appear (steady or flashing) owing to a problem with the camcorder that causes the safety mode to be activated.
may appear (steady or flashing) owing to a problem with the camcorder that causes the safety mode to be activated.(1) This usually occurs when the camcorder is damaged because:
- Condensation droplets have formed inside the camcorder.
- There is failure of an internal camcorder part;
- The camcorder has detected sand, water, or some other foreign substance;
- There is an impact damage, which occurs when the camcorder is dropped or bumped against a hard surface;
- The camcorder is operated incorrectly (for example, a tape is forced into the cassette compartment or the cassette compartment is pressed down while the tape was loading;
- Condensation droplets have formed inside the camcorder.
- There is failure of an internal camcorder part;
- The camcorder has detected sand, water, or some other foreign substance;
- There is an impact damage, which occurs when the camcorder is dropped or bumped against a hard surface;
- The camcorder is operated incorrectly (for example, a tape is forced into the cassette compartment or the cassette compartment is pressed down while the tape was loading;
(2) A damaged videocassette, such as dusty or damaged tape, has been used.
When either message appears, try to do the following:
1. Remove and reload the videocassette, or use a new videocassette.
2. If condensation forms, the message "CONDENSATION HAS BEEN DETECTED" may appear followed by a "REMOVE THE CASSETTE" message. Also, the condensation-warning icon starts flashing. In this case, remove the videocassette, and leave the cassette compartment open in a dry place. Reload the cassette until the condensation-warning icon stops flashing.
Condensation-warning icon
Condensation-warning icon
If the "REMOVE THE CASSSETTE" or the eject icon continue, please contact the nearest Canon service center.
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Comments
- Posted by: sureshksb540_8106 at 31 Jul 13:21 permalinki have similar problem with MV800 canon...could it be an internal camera issue that cannot be resolved, since the cassette mechanism works properly, without a cassette. it retreats automatically when cassette comparment is "pushed" ...
