How do I get a refund on the product that I ordered from RealNetworks?

Refunds are subject to the RealNetworks, Inc. Terms of Service and policies for individual services. (Music Store purchases, for example, are non-refundable.)

If you believe that you are owed a refund for the software you ordered from RealNetworks, please contact us. Please provide us with the order number, your name, your e-mail address, and a brief description of the issue.