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My song download from RealPlayer Music Store was interrupted. Why?
This article tell you how to resume your download if your song download is interrupted.
If your song download is interrupted, you can resume the download. From Music Store, click the Manage Account link (at the top right of any Music Store page) and log in to your account.
From the Manage Music Account page, look under Interrupted Downloads - You have had downloads interrupted.
If the download was unsuccessful, you will see it listed here. Click the name of the track or album (or click Download All of the above) to complete the download.
If the song you downloaded from RealPlayer Music Store has pops, skips, or snaps; crashes the RealPlayer; or plays only partially, it may help to clear out your temporary Internet files:
1. Open Microsoft Internet Explorer.
2. Click the Tools menu, then choose Internet Options.
3. Click Delete Files, and then click OK.
This may take a while, depending on how full your Temporary Internet Files folder is.
If clearing out your Temporary Internet files via Microsoft Explorer doesn't work, try Disk Cleanup:
1. Click the Windows Start button.
2. Go to Programs (or All Programs).
3. Go to Accessories.
4. Go into System Tools.
5. Click on Disk Cleanup.
6. Select the C: drive and click OK.
7. Make sure Temporary Internet Files is selected, and click OK again to delete the selected locations.
From the Manage Music Account page, look under Interrupted Downloads - You have had downloads interrupted.
If the download was unsuccessful, you will see it listed here. Click the name of the track or album (or click Download All of the above) to complete the download.
If the song you downloaded from RealPlayer Music Store has pops, skips, or snaps; crashes the RealPlayer; or plays only partially, it may help to clear out your temporary Internet files:
1. Open Microsoft Internet Explorer.
2. Click the Tools menu, then choose Internet Options.
3. Click Delete Files, and then click OK.
This may take a while, depending on how full your Temporary Internet Files folder is.
If clearing out your Temporary Internet files via Microsoft Explorer doesn't work, try Disk Cleanup:
1. Click the Windows Start button.
2. Go to Programs (or All Programs).
3. Go to Accessories.
4. Go into System Tools.
5. Click on Disk Cleanup.
6. Select the C: drive and click OK.
7. Make sure Temporary Internet Files is selected, and click OK again to delete the selected locations.
