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Why won't RealPlayer play my file?
You can view the list of Supported Media File Formats in Real Help for additional information.
If you are trying to play a file in RealPlayer 10, and RealPlayer either won't play it, or checks for an update but there is no update available, make sure RealPlayer can play that type of file.
You can view the list of Supported Media File Formats in Real Help for additional information.
You can check if RealPlayer 10 can play the file type from within the player itself:
1. Open RealPlayer, then click the Tools menu and choose Preferences. The Preferences box opens.
2. Under the Content category, click Media Types.
3. In the Media Types dialog box, choose Manually configure media types for RealPlayer, then click the Select button. From the list that appears, look for the types of files you want to play using RealPlayer. If you see your file, select it here.
4. Make sure that Reapply your media type settings every time RealPlayer starts and When clicking media in the RealPlayer Media Browser, play in RealPlayer are selected.
5. Click OK.
6. Restart RealPlayer.
If you don't see your file in the list, check the Web site from which you got the file. Their online support may have further information about what program you need to play the file.
You can view the list of Supported Media File Formats in Real Help for additional information.
You can check if RealPlayer 10 can play the file type from within the player itself:
1. Open RealPlayer, then click the Tools menu and choose Preferences. The Preferences box opens.
2. Under the Content category, click Media Types.
3. In the Media Types dialog box, choose Manually configure media types for RealPlayer, then click the Select button. From the list that appears, look for the types of files you want to play using RealPlayer. If you see your file, select it here.
4. Make sure that Reapply your media type settings every time RealPlayer starts and When clicking media in the RealPlayer Media Browser, play in RealPlayer are selected.
5. Click OK.
6. Restart RealPlayer.
If you don't see your file in the list, check the Web site from which you got the file. Their online support may have further information about what program you need to play the file.
