How to try an alternate access phone number for AOL ISP connection?

Changing the AOL® access phone numbers used to connect frequently improves the speed of your connection.

Warning: You will incur charges on your phone bill if you select an AOL access phone number that is a long distance call or not covered by your local calling plan. Please check with your local phone company to determine whether the access numbers you select are local for your plan. Remember that members on certain plans may be charged an hourly rate for dial-up connections. See AOL® Keyword: My Account for your price details.

To add an access phone number using the AOL® 9.0 Security Edition:
1. On the Windows® taskbar next to the clock, click the AOL® icon, select Connectivity, then click Connect Options....
2. On the Dial-Up Locations tab, click the location you wish to add numbers to, then click the Add Access Phone Numbers button.
3. Click the check boxes to select the appropriate access phone numbers, then click the Next click here button.

Notes:

• Some connectivity issues can be resolved by selecting different access phone numbers or changing the order in which the numbers are dialed. If you are unsure of local dialing requirements, please contact your telephone company for more information.
• If AOL® Best Connect™ is available, it is recommended that you opt in to this feature to manage your access phone numbers and provide you optimal connectivity.
• If you opt in to use the AOL Best Connect feature, you'll not be able add access phone numbers as it automatically selects and manages the best access phone numbers for you.

To add access phone numbers using the AOL® 9.0 Optimized SE/LE or AOL® 9.0 Optimized:
1. On the AOL Sign On screen, click the Sign On Options button.
2. Click the Setup: or Location: drop-down menu, click the location name to which you want to add access phone numbers to select it, then click the Add Numbers button.
3. Type the area code you want to connect from, then click the Next button.
4. Click the check boxes to select the appropriate access phone numbers, then click the Next button.

Note: Some connectivity issues can be resolved by selecting different access numbers or changing the order in which the numbers are dialed. If you are unsure of local dialing requirements, please contact your telephone company for more information.

5. Click the Next button to confirm the selections.
6. Click the Sign On to AOL Now button.

To add an access number using AOL® 8.0 Plus or lower:
1. On the AOL Sign On screen, click the Setup button.
2. Click the Expert Setup button.
3. Select the location name to which you want to add access phone numbers, then click the Add Numbers button.
4. Type the area code, then click the Next button.
5. Click the check boxes to select the appropriate access phone numbers, then click the Next button.

Note: Some connectivity issues can be resolved by selecting different access phone numbers or changing the order in which the numbers are dialed. If you are unsure of local dialing requirements, please contact your telephone company for more information.

6. Click the check boxes to select the appropriate dialing options, then click the Next button.
7. Click the Next click here or FINISH click here button, then sign on to the AOL® software.

Note: Try changing the dialing order if you sometimes get a busy signal when trying to connect to the AOL service. Many members select the first available access phone number in their area code to connect to the AOL service. Selecting a less popular number (the second or third choice in the list) may get you connected quicker.

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