How fast is my EarthLink connection ?

Given the popularity of the speed tests here at DSLR and the fact that they may traverse numerous networks beyond Earthlink/Mindspring's control, you may not get an accurate speed rating of your DSL line. Any speed test is really testing the slowest link in the chain, so to speak.

Also, EL/MS will likely not use any tests outside of their network as a basis for further troubleshooting related to 'slow speeds'. So, download something from their own website! This page, http://download.mindspring.com/maxdsl/, has links to various software that should work fine. For example, the NTS PPPoE client is 4.25MB or the WinPoet client is 3.65MB. Those are large enough that your web browser should have time to 'stabilize'. Use the numbers you get from downloading these if you ever decide to call tech support.