The "solution" does not work, and an Apple "Genius" determined that there was a HARDWARE problem on my wife's 2nd gen nano. Fortunately the problem occurred within the first two months of ownership. If there was ever a product from Apple where it will pay you to purchase AppleCare--itself overpriced--, I believe ANY iPod is the product. As AppleCare runs out on iPods in TWO years, don't forget to start saving your money for your next iPod. Here is a class action suit waiting to happen--I hope! Perhaps some thoughtful judge will see that we get a fifty cent coupon toward our next purchase . . . .

MY ipod has this white screen! what should i do? please help

Worked for my iPod...whew! Thanks!

Thanks guys,...i was so scarred.. :) (it was the microwave that did it tho)

I doubted it would work but it did. Thanks=)

this dosen't work on the 3rd gen nano
if only i didn't spray paint it :@

Thanks so much...worked for me too!

Thank you! It worked for my 3rd generation 8GB iPod nano....whew!

tryed that but when i press and hold menu and select for about 8-9 seconds the screen just shuts off and i try to do i agin but still does the same thing...trun the hold button back and fourth screen turns on the press and hold menu and select the screen shuts off..HELP!!..email me-redlaoballa97@hotmail.com

great I just restored it to factory settings and it still is doin the same thing...

THAAAAANNNNKKKKK UUUUUUUU

never take water and soap to the ipod

Soap and water and soap did mine whew thanks hope this works

that dont work for mine .....
it just turned the screan black

my ipod is still not workin........that pisses me off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!plzzzzzzzzzz help me.

Here's my solution. My iPod's a 2nd Gen Nano 4 GB

To fix it you need to restart it in a total of:
43TIMES NON STOP.

At each interval, when you see a black screen (presumably where the Apple Logo should be) shove your Apple cable (with your iPod) into the computer and HOPE THAT IT HAPPENS. If not doing this until the 43rd time should be enough.

Don't bother calling apple support, they don't give anything useful.

well if u have a video ipod ur actually can also also hold the menu button(top button) and the middle button it shou;d reset it also because that hold menu and play thing doesnt work 4 everyones ipod especially the new edditions

my ipod has the white screen too please help

my ipod has the white screen too HELP PLEASE!!! :(

please help same prob

what happens if the apple logo never appears?

what happens if the apple logo never apears?

what do i do if the logo never appears.i can hear the music if i play with the ipod but the screen is white.tried what you said but the logo does not appear.what do i do????????????

Thanks! Mine was zapped by an adaptor for a car stereo...

I tried all of the above and nothing worked. I was ready to give up and buy a new one, but then since I had nothing to lose, I decided to take it apart. I disconnected the battery and pressed all of the connectors down. I didn't think I did anything to help, but when I put it back together and powered it on, it worked!

HELP!! i have the white screen of death but dont know what to do

HELP!! WHITE SCREEN OF DEATH IS KILLING ME WHAT DO I DO!!

Don't ever use Nike running bands for your ipod! I started using mine and apparantly in their design they didn't think the sweat coming through the material would affect the ipod, or turn the screen on it white! Now every 5 mins after a song is finished playing, I have to reset to see the next song I want to play.....balls

Hi everybody,
I have the same problem with my iPod touch. I figured out there is a small workaround, but so far it hasn't solved the problem permanently.
In general it seems as if the iPods sometime run out of battery really fast (shortcircuit). In general it helps to reset. When you have the black screen, just keep your iPod connected. It will be powered and after some minutes (I'd say, leave it at least an hour) it will start normally again.
It seems as if the iPod cannot be reset when it has not enough power left.

I hope this works for some.

thanks.. i dropped it in a lake and it was sitting in rice for over a week.. then i take it out and it was all white!! i freaked out.. but thanks.. it worked!! but now my screen colors are all wrong because of the water damage but whatever.. I HAVE MY IPOD BACK!!! thanks so much.. :-)

The White Screen Of Death issue in Apple iPODs is a hardware-related problem. It can be fixed by a spare part replacement only. No software manipulations can resolve it. This is just because iPODs are assembled in China from low-quality shitty spare parts, and normally cannot operate more than one year. But, yeah, the iPOD design is glamorous! :)

The White Screen Of Death issue in Apple iPODs is a hardware-related problem. It can be fixed by spare part replacement only. No software manipulations can resolve it. This is just because iPODs are assembled in China from low-quality shitty spare parts, and normally cannot operate more than one year. But, yeah, the iPOD design is glamorous! :)

I finally gave up trying to fix my white screen of death problem and went to www.irestoreteam.com. Referred to them from a friend. I spoke with a rep and he said they can fix the White Screen of Death Problem.

They said that 90% of the time, it is a hardware issue and its usually related to the screen. They performed a free diagnosis and repaired it for much less than apple would. I believe he said there was a faulty connection with the screen contacts. I paid $35 to have it fixed. Works flawlessly! Don't waste your time trying to do software resets and firmware upgrades. Probably wont work.

I finally gave up trying to fix my white screen of death problem and went to www.irestoreteam.com. Referred to them from a friend. I spoke with a rep and he said they can fix the White Screen of Death Problem.

They said that 90% of the time, it is a hardware issue and its usually related to the screen. They performed a free diagnosis and repaired it for much less than apple would. I believe he said there was a faulty connection with the screen contacts. I paid $35 to have it fixed. Works flawlessly! Don't waste your time trying to do software resets and firmware upgrades. Probably wont work.

I have an IPOD 5th gen with a bad screen. I replaced the screen and had a white screen,no apple logo but the music still played tried all the suggestions and nothing worked ,finally I opened it back up unhooked and rehooked the video ribbon cable and bingo everything worked. got the screen on Ebay for $15 I got the tutorial here http://www.ipodhowtovideo.com/

I have had this problem on my own Ipod, and it seems as thought there are a number of ways to reset. All the solutions are some variant of 'turning it off and on again', like

1/ Press and hold the play/start button whilst the ipod is plyaing, and plugged into the charger - so that the Ipod turns off completey. Strangely, this often brings up the charging icon, and once the screen displays anything at all, it will then go on to dislpay everything else.

Alternatively, leave the ipod playing whilst not charging, and with nothing plugged into it (not even the headphones). Ater a few minutes, maybe longer, press the play button to wake up the display - and everyting comes back up.

Or, let the Ipod completely discharge. This seems to be the answer to a lot of problems, inclusive of the 'locked on' syndrome - where the ipod won't allow itself to be turned off, unless it is allowed to run out of all stored power.

The simultaneous pressing of menu and select does seem to cure a few glitches on my particular ipod - but it doesn't cure the screen problem. An awful lot does seem to be connected, one way or another, to how much charge it is holding, and either increasing or decreasing that charge or running it flat.

The good news is that on my ipod I haven't yet had a problem that couldn't be sorted out with a certain amount of coaxing. However, the bottom line has to be a software problem. This just should't be happening.

when i tried that my ipod screen turned off and i cant turn it back on...
can someone please help!?!?

ok if your ipod screen still isnt working but plays music(and has been charging via wall charger) unplug it, turn it off and put it on HOLD. then just let it sit for several hours. this happened to my ipod before school and halfway thru the day i turned it on and BAM! it started workin again! (theres also a hidden diagnostic menu that you can use... just search it on youtube)

ok if its still not working but plays music charge it, turn it off and put it on hold, and let it sit for like 5 hours then turn it back on. if it still doesnt work do the reset thing but when screen goes from white to black press&hold center and |<< button.. diagnostic menu! then just hold center and menu or go to OTHER then RESET TEST and it should work

My daughter had dropped her ipod and the screen went blank. We plugged it into the computer and tried to sync it in itunes, but it did not respond. I tried this and IT WORKED!!!

I had this happen to me and searched far and wide for a solution but none worked. here is what ended up working for me. I hope it saves someone else the headache I went through to figure it out. put the ipod into disk mode go into windows explorer (my computer) and right click the ipod drive. click on "Format " in the shortcut menu. format the ipod then you may need to reset it (select + menu) but then put it back into disk mode once it's recognized by itunes restore the ipod to factory settings. like I said this worked for me my problem came from replacing the lcd screen myself. I hope it works for you. the key difference in what i did as opposed to instructions i found on the internet was formatting the ipod through windows explorer.

hi i need help my i-pod chromatic fell down on the floor and i picked it up and it turnd white and then gray with 2 lines and i droped it agin on perpouse and it turned white please help i beg of u

Mine is non-responsive, it even doesn't have the apple Logo on the screen when I do the middle button and menu. People of Apple, please HELP!!! My ipod is berserk! And I got it 1/25/09 and right now it's 4/4/09 my e-mail is ajago12598@yahoo.com

omg thank you so much it worked!!!! thank you so much god bless you ha ha!! yay!!!
first i pressed menu for 10 seconds, then i did it again, then again (it didn't work) then i did it AGAIN en all of a sudden i saw the screen again!! thanks!!

yea uhh i have a orange ipod nano 4th gen 4gb can somebody help me please....my ipod is being a little wierd i was listening to music the other day and my ipods screen turned white and it wont do anything else...i did everything this page told me to do and it is still now working..when i reset my ipod it goes back to a white screen and doesnt show the logo....i did the refresh thing and now i can hear the clicking noise when i turn the wheel but that is it if you have any information that can help me please email me at averysarmy@hotmail.com thank you...

and now that i did the reset thing on itunes the computer wont reconize my divice (ipod) need info plox

while i was listening to m ipod i out it down and when i saw it after that it had turned white. but then i worked out i could just see some of the display and the songs would still play. howo do i get my screen back!!

i managed to get rid of the white screen of death but when i connect it to my computer it tells me it has malfunctioned and doesnt recognise it!!! can anyone help??

Ok,
For the iPod touch, there is a better way that is not so confusing.
Simply hold the home button and the sleep button until the apple logo shows up (should take about 30 seconds.)
If this doesnt work, try hooking your ipod up to a computer

After having tried many times without success to fix my white screen of death on my nano, I came across www.irepairteam.com that does ipod repair. Saw a news article about their service on webwire.com. I spoke with a rep at the company and he said they definitely can fix the White Screen of Death Problem on almost every kind of iPod.

He said that almost every time this problem happens, it is a hardware issue and is related to faulty contacts on the screen or on the logic board.

I was a little skeptical about sending it in but they repaired it for much less than apple would have. paid $39 to have it fixed. And now it has a 1 year warranty from them too. Works flawlessly! Don't waste your time trying to do software resets and firmware upgrades. Probably wont work.

Okay. I have a 8gb nano 4g. I was charging it and can back to it and it had the white screen. I've tried to reset it but it doesn't work at all.

omg thank u~!!!!!!!! i was bout reeady to break my ipod lol

i was bout to break my ipod to pieces thanks :D

I am attorney who has had this issue with the ipod and want to get a class action together against Apple...if anyone is interested in forming a class, please contact me at megcooper26@gmail.com.

I am an attorney who has had this issue with the iPod. I am interested in forming a class to file a class action. If anyone is interested, please contact me at megcooper26@gmail.com

This does work!!!!!!! Follow the instructions explicitly. It took a few times but it worked. When you hold the menu and select, when you think its about to shut off, switch to menu and play and dont let go. After a minute or so the screen will appear.

i have tries everything... god i hope this works!!!!!


****FINGERS CROSSED***

god i really hope this works!!!!!



*****HOPE THIS WORKS*****


PLEAse

It seems the white screen is cause by over heating due to usage or being on charge. If at home or work I put the iPod into the fridge for 5 - 10 mins, or, if in the car, I put the iPod in front of the air cond vent and have the air cond on cold for 10 mins.
ALways works

Jeremy

Thanks! I did the 10-second hold and my whole iPod is completely back to normal, without any restoring with iTunes. :-)

k i tryed tht and its stilll not worken wht i do ??? :(

Holy Toledo, Batman. This actually works! I was THIS close to buying a new iPod, but this saved me. Thank you very much for the wonderful insight!

THANK YOU SOOOOO MUCH!!

I have had the white screen of death for a while, I have just followed all of the below instructions even down to re-formating then stopped it now it won't even turn on and when I plug into pc it doesn't even recognise it either HELP ! ! ! ! on the verge of giving up and crying !!!

put it in the refrigerator for like 5-10 minutes
when you take it out, turn it back on and it should work.
i have the 3rd generation nano and it had the white screen and none of that above worked but this did.

I tried everythin, googled every site, and this soluction worked perfectly, it totally restored my ipod, I was almost ready to throw it away, thank you, this solution was excellent.

mine doesnt show the apple logo when restarting??any ideas?

my ipod doent show the apple when restarting, what must i do?

i was doing the dishes and some water got on my ipod touch...then i wiped it off and it worked fine..but about ten minutes later i tried to press the top button to unlock it...the screen started to jump and then it just turned completly white...and its staying that way...my friend said she left hers in rice for a couple of days and im putting mine in rice but is there a better way? Email me at krissymileys@yahoo.com Thanks! :)

ok im restartin mine.............hope it workz if it doeznt thats it im gettin a new one all though ill miss it ...............IT EVEN HAD A NAME :(

im restarting mine .........HOPE it works if it doeznt thats it im getting a new one ,but im gonna miss it .....IT EVEN HAD A NAME :(((((

My Grandma's iPod nano 3G did this to me on Christmas day. Everyone thinks it is my fault. I hope this works.

hey guys , my ipod wrks, but the screen is really dark. I can see things but i can barely see anything i have to go to a light to see what im doing. Does anyone know how to fix that?

hey guys , okayy my ipod works , but i can barely see anything , i have to look at it under a light. does anyone know what to do?

If this solution doesn't for you, it is probably because the the connection between the screen and the circuit board. I tried various resets and nothing worked, so I opened the iPod up (which is a pain in the A**), and unplugged the three ribbon connections, and then plugged them back in, the most important is the ribbon from the LCD, but you kinda need to unplug the others to get at that. I don't know if the problem happens because the ribbon gets loose, or if unplugging it and replugging it resets the screen and fixes the error.

This worked PERFECTLY ! You saved my IPOD Thank You SO Much :) !!!!!!!!!

ok, this just worked for me, put the ipod next to your air heater. for about five minutes, the screen will then just work. This is due to a bad connection from the screen ribbon to the hardware. Heating the ipod will expand w.e is blocking the connection and it will work.

Heat up your ipod for at least 5 minutes with your house's air duct. Some how the connection from the screen and the hardware gets dirty from moisture or w.e on the ribbon. Heat will expand w.e is in there and the connection will read and work.