Zolved community solution

 

Zolved community solution Createarticle_iconnew articleEditarticle_iconedit article

How do I configure my modem when connecting to a PC?

Troubleshooting high speed internet connection problems.

This article will tell you how to set up the equipment for a High Speed Internet connection and also self-diagnose and resolve equipment-related problems.


If you have a slow internet connection or you are not able to connect to your Internet Service Provider, check your highspeed internet equipment to make sure that it is set up and working properly.
This article will help you to self-diagnose and resolve equipment related problems.

Power cycling your High Speed Internet modem:

If you suddenly lose connectivity over your High Speed Internet line, have a slow connection or are unable to browse the Internet despite indications that you are connected, it is possible that your modem is not communicating properly with the Internet network.

Power cycling your High Speed Internet modem is the first step to resolving your connection problem.

You can save time by following these steps before contacting your ISP for technical support.
  • Turn your High Speed Internet modem off.


  • Save all your current work, close all open applications, then shut down your computer and disconnect all other devices - leave everything off for at least 10 seconds.


  • With your computer off, connect the Ethernet cable to the Ethernet port on the modem.


  • Connect the other end of the Ethernet cable to the Ethernet port on your computer.


  • Plug the DSL filter into the phone jack nearest to your DSL modem.


  • Plug one end of the DSL cable into the filter port labeled 'DSL/HPNA'.


  • If you have a phone, fax machine, analog modem or other phone device in this location, plug it into the side of the filter that is labeled 'PHONE'.


    Note: When installing DSL filters throughout your household, be sure that you do not plug any phone device into the filter port labeled 'DSL/HPNA' except for your DSL modem.


  • Plug the other end of the DSL cable into the DSL port of your modem.


  • Plug the power adapter to a power outlet and plug the other end of the power cable into your DSL modem.


  • Now turn your computer and modem back on, and connect to the Internet.


  • The Internet Connection will start working.

Problem not solved?
Ask a Zolved Guru... 		Friend needs help?
Try Zolved Remote Control... 		rate the article
star
AddThis Social Bookmark Button Delicious del.icio.us   Stumble stumble Print_icon print
copyright © 2007, IPTouch, Inc.

 

Related articles

Articles_image

 

 

 

Comments

 

 

Type:ArticleContent
Updated at:26 Mar 23:46
Updated by:shanu
Tags: high speed internet
Keywords:modem, connection, connectivity, internet, cable, ADSL, ISP, filter, cable, plug, Ethernet, port, jack, phone devices, lights, how to configure a modem, internet connection problem, connection problem, connection dsl problem, connection firefox loading page problem, modem connection problem, Power cycling High Speed Internet modem,
Brand: Topic > How To
Topic > Tips & Tricks
Article Source > Authored in Zolved
Category > Home Networking & Wi-Fi