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My iPod is not mounting/not showing in My Computer/not recognized by iTunes.

iTunes can't "see" your iPod when connected or the iPod doesn`t show up under My Computer


Okay, don't freak out.  What we'll do is systematically check the different points where a problem could be hiding, correct it or eliminate it, and then you can return to your normal iPodding. This could be no big deal so let's check the small stuff first, then we'll test the software.


Before we go ahead and troubleshoot your problem, lets quickly run through this checklist, just to make sure it is not something obvious:
  • Check your connections (USB fully plugged in? iPod connected?).
  • Plug the iPod directly into the computer (don't use a USB hub).
  • Try a different USB port.
  • Use a different cable (ask a friend if you can borrow their USB cable).
  • Remove all the other USB connections (sometimes other USB devices can cause a conflict).
  • Try this:
    • Unplug your iPod
    • Close all programs that are currently running.
    • Plug in your iPod.
    • Open iTunes.
  • Try rebooting the computer
 
If any of these steps got your iPod to show up in iTunes, make note of what was causing the problem, then continue to enjoy your iPodding lifestyle.

Did any of the above steps fix your problem?
  



Click here to know if iPod not recognized when connected to Windows laptop over USB.
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Comments
  • Posted by: lenydm18_1721 at 14 Mar 11:40 permalink
    you're great!!! my head is really aching a lot & hopeless but through your solutions i solved the problem regarding my ipod!!! thanks a lot & u're such a big help!!! i love ur site!!! thanks again!!!
    • Posted by: bob at 25 Jun 02:11 permalink
      Thanks a ton
      • Posted by: girly_girl_0110_4098 at 03 Sep 17:44 permalink
        I tried all of those. My ipod does not show anything, the screen stays the same, it does not charge and does not show up on my computer anywhere. Ive switched ports many times and i tried all your listed things. What now??
        • Posted by: stardux_5526 at 11 Oct 02:47 permalink
          Give a try to CopyTrans Doctor http://www.copytrans.net/doctor.php it worked for me.
          My iPod was not detected by iTunes and now it's OK.
          • Posted by: ellonchrist_7688 at 25 Dec 08:36 permalink
            computer freezes when ipod nano is connected. I do not see the "do not disconnect"
            • Posted by: sagar960_4638 at 17 Nov 05:16 permalink
              my ipod is a load of crap when i bought it 4 weeks ago it took about 5 hrs to get it to register with itunes because itunes freezes then i have to unplug the ipod itunes unfreezes then i plug my ipod back in and it freezes again after repeated attemps it finaly worked for a week then i went to put new music on and deleted the older playlist and then my problems began again, with itunes freezing my ipod wont format threw windows, only itunes which freezes the ipod was second hand of my sister she had windows xp on her pc.
              i have a new laptop with windows buisness a ipod 5th gen video, ive done the drop test to see if hard drive sticking still nothing.my next option is to smash it to bits and by a new one a mate of mine told me it might have a faulty hold ribbon as he was having problems with his he then changed the earphone connection which is also connected to the hold switch so im wondering could this be the problem thanks for any help and especially my ipod wishes to say.

              "please please fix me before i get hit with a lump hammer several thousand times till im smashed to tiny bits and satisfy my owner anger "

               

               

              Type:ArticleContent
              Updated at:09 Aug 00:19
              Updated by:techillusion
              Tags: ipod ipod problems ipod troubleshooting
              Keywords:ipod mount, cant mount ipod, ipod wont mount, ipod mounting, My iPod doesn't appear in iTunes, but I can see it under My Computer, The iPod doesn't show up in My Computer and iTunes, The computer freezes when I connect my iPod, My iPod is not mounting, iPod Service, Forcing iPod onto Disk Mode, update iPod, iPod is not recognized by computer when connected, iPod not recognized by computer, iPod not recognize by computer, iPod not mounting, ipod problems, problems ipod, ipod troubleshooting, wont mount ipod, unplug ipod, Plug in iPod,
              Brand: Topic > How To
              Topic > Top Solutions
              Topic > Troubleshooting
              Article Source > Authored in Zolved
              Brand > Apple > iPod
              Brand > Apple > iPod Mini
              Brand > Apple > iPod Nano
              Brand > Apple > iPod shuffle
              Brand > Apple > iPod Video