My iPod is not mounting/not showing in My Computer/not recognized by iTunes.

iTunes can't "see" your iPod when connected or the iPod doesn`t show up under My Computer

Okay, don't freak out. What we'll do is systematically check the different points where a problem could be hiding, correct it or eliminate it, and then you can return to your normal iPodding. This could be no big deal so let's check the small stuff first, then we'll test the software.

Before we go ahead and troubleshoot your problem, lets quickly run through this checklist, just to make sure it is not something obvious:

Check your connections (USB fully plugged in? iPod connected?).
Plug the iPod directly into the computer (don't use a USB hub).
Try a different USB port.
Use a different cable (ask a friend if you can borrow their USB cable).
Remove all the other USB connections (sometimes other USB devices can cause a conflict).
Try this:
- Unplug your iPod
- Close all programs that are currently running.
- Plug in your iPod.
- Open iTunes.
Try rebooting the computer

If any of these steps got your iPod to show up in iTunes, make note of what was causing the problem, then continue to enjoy your iPodding lifestyle.

Did any of the above steps fix your problem?

Click here to know if iPod not recognized when connected to Windows laptop over USB.

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Posted by: lenydm18_1721 at 14 Mar 11:40 permalink

you're great!!! my head is really aching a lot & hopeless but through your solutions i solved the problem regarding my ipod!!! thanks a lot & u're such a big help!!! i love ur site!!! thanks again!!!

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Posted by: bob at 25 Jun 02:11 permalink

Thanks a ton

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Posted by: girly_girl_0110_4098 at 03 Sep 17:44 permalink

I tried all of those. My ipod does not show anything, the screen stays the same, it does not charge and does not show up on my computer anywhere. Ive switched ports many times and i tried all your listed things. What now??

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Posted by: stardux_5526 at 11 Oct 02:47 permalink

Give a try to CopyTrans Doctor http://www.copytrans.net/doctor.php it worked for me.
My iPod was not detected by iTunes and now it's OK.

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Posted by: ellonchrist_7688 at 25 Dec 08:36 permalink

computer freezes when ipod nano is connected. I do not see the "do not disconnect"

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Type:	ArticleContent
Updated at:	09 Aug 00:19
Updated by:	techillusion
Tags:	ipod ipod problems ipod troubleshooting
Keywords:	ipod mount, cant mount ipod, ipod wont mount, ipod mounting, My iPod doesn't appear in iTunes, but I can see it under My Computer, The iPod doesn't show up in My Computer and iTunes, The computer freezes when I connect my iPod, My iPod is not mounting, iPod Service, Forcing iPod onto Disk Mode, update iPod, iPod is not recognized by computer when connected, iPod not recognized by computer, iPod not recognize by computer, iPod not mounting, ipod problems, problems ipod, ipod troubleshooting, wont mount ipod, unplug ipod, Plug in iPod,
Brand:	Topic > How To Topic > Top Solutions Topic > Troubleshooting Article Source > Authored in Zolved Brand > Apple > iPod Brand > Apple > iPod Mini Brand > Apple > iPod Nano Brand > Apple > iPod shuffle Brand > Apple > iPod Video