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My iPod tells me to go to www.apple.com/support/ipod when I turn it on. Why?
This is a prompt to either reset or restore you iPod.
The message "go to www.apple.com/support/ipod" usually is preceded by, or followed by, the Apple logo or the sad face icon. It directs you to the Apple support site because either the iPod software is corrupted or their is a hardware problem. You should try to reset the iPod (try several times). If that doesn't right the iPod, then try to restore it (which will erase the entire iPod and reload the software.
Follow the links above and see if that gets your iPod working. You might want to see if you can update the iPod/iTunes software or try this troubleshooting guide. If it is really a hardware problem then your iPod needs to be taken in for service.
Follow the links above and see if that gets your iPod working. You might want to see if you can update the iPod/iTunes software or try this troubleshooting guide. If it is really a hardware problem then your iPod needs to be taken in for service.
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Comments
- Posted by: drill12003_3623 at 19 Jul 21:43 permalinkwhen i try to use ipod updater it says invalid version
- Posted by: mrharri_4841 at 06 Aug 21:49 permalinki have a 80gb ipod video and it have a face icon that tells
me to go to a website thats called www.apple.com/support/ipod so what should i do. - Posted by: ellenjabsheh_5582 at 03 Sep 06:33 permalinkhow do you record music and dleate ones
- Posted by: tay.tay_5082 at 03 Sep 11:25 permalinkwhat is goign on with my ipod? i pluged it into the computer to charge it and add some songs, adn when i took it out to listen to my new song ALL the songs were gone. what do u do? it told me to go to this website, but it isnt really helping. any ideas???
- Posted by: gracec_8001 at 19 Sep 00:56 permalinkHow do I retrieve media files on my ipod that are on the Ipod memory promptly without using the computer?
- Posted by: santosisthebest10_33 at 07 Nov 14:42 permalinkwhat if it juss says battery is vey low???
- Posted by: jordian.redskinsxheyxheyxhey_5844 at 06 Jan 09:01 permalinkhow do i delete songs off my ipod
- Posted by: tesla_rockstar_6852 at 26 Jan 20:51 permalinki have a 80gb ipod classic and after updating to 1.1,my unit just become abnormally warm and after restoring my library files in it,it just went dead and the red x icon appears.Ive tried resetting it several times even with trying to put it on disk use as what appeared on the troubleshooting guide on apples web but still the red x icon reappears.it doesnt show up on my pc or itunes anymore..did the update damaged my harddsik?
- Posted by: discipleforever2003_170 at 08 Feb 09:52 permalinkI downloaded songs from cd to computer/itunes and can`t download to ipod nano 4gb silver; please help !!!
- Posted by: discipleforever2003_170 at 08 Feb 09:59 permalinkHow do I find the answer ?
