Zolved community solution
| Zolved community solution |
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iTunes is giving me Error 1415 (1417, 1418, or 1428)
iTunes throws this dialog box when restoring or updating an iPod
So you were updating or restoring your iPod and got "An unknown error has occurred"? This problem was addressed in the update to iTunes 7.0.2.
You need to update your version of iTunes (yes, again). In iTunes, go to Help > Check for Updates (or click the link above to download the full version).
After you have 7.0.2, try updating/restoring you iPod again. If you still get the error message, make sure your iPod is plugged directly to your computer (no USB hub) and disconnect other USB devices. They may be confusing iTunes.
You need to update your version of iTunes (yes, again). In iTunes, go to Help > Check for Updates (or click the link above to download the full version).
After you have 7.0.2, try updating/restoring you iPod again. If you still get the error message, make sure your iPod is plugged directly to your computer (no USB hub) and disconnect other USB devices. They may be confusing iTunes.
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| Type: | ArticleContent |
| Updated at: | 26 Mar 04:22 |
| Updated by: | Technokidd |
| Tags: | ipod problems ipod troubleshooting |
| Keywords: | update, restore, error message, ipod problems, ipod troubleshooting, iTunes error 1415, iTunes error 1417, iTunes error 1418, iTunes error 1428, itunes error code, update iTunes 7.0.2., how to update iTunes 7.0.2., Check for Updates, Check itunes Updates, An unknown error has occurred, itunes warning message, troubleshoot itunes, troubleshoot itunes error, Apple iTunes, apple itunes problem, update iTunes, USB hub disconnect, itunes error occurred, |
| Brand: |
Topic > Top Solutions Topic > Troubleshooting Article Source > Authored in Zolved Brand > Apple > iPod Brand > Apple > iPod Mini Brand > Apple > iPod Nano Brand > Apple > iPod shuffle Brand > Apple > iPod Video Brand > Apple > iTunes |
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