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iTunes won't open and says there's a problem with my audio setup.

Error message: "iTunes cannot run because it has detected a problem with your audio configuration" or "-200 error".

QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.

  • Click Start > Control Panel


  • Select Add or Remove Programs.

  • Select QuickTime.


  • Click the Remove button.
Now download QuickTime http://www.apple.com/quicktime/download/win.html. Select the one that does not include iTunes.
Run the installer and follow the instructions to install QuickTime. When done, reopen iTunes and see if it runs.
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Comments
  • Posted by: mshollenberger_6128 at 08 Apr 05:43 permalink
    Actually, after upgrading to v7.0 from v6.0, if you first load quicktime and let it configure, then itunes will load without a problem :)

    Worked for me
  • Posted by: Wordsmith at 09 Jun 02:53 permalink
    I had the same problem re audio configuration when I updated iTunes. Followed your advice re uninstalling and reinstalling Quicktime and it worked. Many thanks.
    • Posted by: tim1 at 25 Jun 05:26 permalink
      I was getting itunes audio configuration setup error. Followed these instructions and it solved. I have bookmarked your site.
      • Posted by: rachelle_mccarty_3473 at 01 Jul 23:06 permalink
        I did the above, uninstalled and reinstalled and I still get the same message???
        • Posted by: c-hi at 23 Aug 19:44 permalink
          Try this! Start Menu>Run>type in (services.msc)>scroll down to Windows Audio and right click on it>select properties. if start up type isn't on automatic switch it so it is. Also, if the service status button is on stop switch it to start. Hope this works for you!
        • Posted by: waynemoseley_685 at 11 Jul 23:13 permalink
          You are great my son and I have been banging our heads together trying to get the darn stuff to operate but like everyone else the same issue config problem. Followiing exactly as instructed above worked like a charm the first time.......Man are we happy!!!! Zolved has just become our best friend......Believe me I will be passing this site on! Hamburg Germany.
          • Posted by: smartin57_8528 at 30 Jan 08:31 permalink
            Many thanks. Very clear, easy to follow instructions. Problem solved.

             

             

            Type:ArticleContent
            Updated at:08 Aug 23:48
            Updated by:techillusion
            Tags: ipod ipod problems ipod troubleshooting
            Keywords:error itunes message, itunes error message, apple.com download quicktime, ipod problems, ipod troubleshooting, iTunes won't open, problem with audio setup, audio setup problem, itunes error message, iTunes cannot run because it has detected a problem with your audio configuration, 200 error, -200 error, troubleshoot itunes 200 error, install QuickTime, QuickTime standalone Installer, audio setup, error itunes, itunes message, itunes error, no sound, setup Error, itunes setup error, configure itune error 200, error 200, error -200, uninstall QuickTime, problem audio configuration,
            Brand: Topic > Top Solutions
            Topic > Troubleshooting
            Article Source > Authored in Zolved
            Brand > Apple > iPod
            Brand > Apple > iPod Mini
            Brand > Apple > iPod Nano
            Brand > Apple > iPod shuffle
            Brand > Apple > iPod Video
            Brand > Apple > iTunes