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Why am I not able to retrieve my emails any longer?
Inability to retrieve your mails could be due to some problems with settings. Read this article to know how to resolve the issue.
If you have problems retrieving email then, you can try a couple of things to fix this problem.
If these don't then, here's how to ensure you have proper email settings.
If you are not sure about how to set up an email account for Outlook, click here for the Setup guide.
Important: If your Outlook shows up some error message as shown below, click here to see the error list so that you can fix the problem accordingly
- Uncheck all the current settings you have (ex:-pop3 server settings, ssl settings etc.,)
- Close your Outlook.
- Reopen Outlook and turn all the settings back on.
If these don't then, here's how to ensure you have proper email settings.
- From your Outlook tool bar, click Tools -> Accounts.
- Click on the email account you have issue with.
- Click Properties.
- Check:
- Incoming pop3 server name. (also check whether your email can be used under IMAP server and select the option appropriately)
- outgoing smtp server name.
- Log On using secure password authentication is unchecked.
- Account requires authentication is checked.
- Incoming pop3 server Port address.
- Outgoing smtp server Port address.
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- Incoming pop3 server name. (also check whether your email can be used under IMAP server and select the option appropriately)
If you are not sure about how to set up an email account for Outlook, click here for the Setup guide.
Important: If your Outlook shows up some error message as shown below, click here to see the error list so that you can fix the problem accordingly
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