Zolved community solution
| Zolved community solution |
 new article edit article
|
How do I reset and/or restore my iPod?
An explanation of the steps for fixing common problems with an iPod.
When someone has a problem with their iPod, people mostly tell them "Reset it!" or "You need to restore it." Here's how to do that.
... delete everything on it (songs, pictures, movies, files, games, firmware, etc.) Hey! That means any stuff that's on the iPod, but not in the iTunes library, will be lost. After deleting everything, iTunes reloads the iPod software with a fresh copy (referred to as "factory settings").
Reset an iPod:
|
 |
Restore an iPod:
Warning: When you restore and iPod, you...... delete everything on it (songs, pictures, movies, files, games, firmware, etc.) Hey! That means any stuff that's on the iPod, but not in the iTunes library, will be lost. After deleting everything, iTunes reloads the iPod software with a fresh copy (referred to as "factory settings").
Using iTunes
When the iPod is connected, select it in the Source list in iTunes. Under the Summary tab, there is a button named "Restore." Click it. Select the restore option you want then sit back. A progress bar will show you the status of the restore. When it's done, you'll see a message like "Leave iPod connected to computer to complete restore." Now the iPod will show a progress bar. Do not disconnect during this part. When it's done, the iTunes Setup Assistant will prompt you to name and configure the iPod.
Using iPod Updater
If you have a problem which means that the iPod is not showing up in iTunes, follow these steps.
|
del.icio.us
stumble
printcopyright © 2009, IPTouch, Inc.
Related articles
Error message: iTunes has detected an iPod in recovery mode - Use iTunes to restore
Restoring Fifth Generation iPod (iPod with video)
Reset, then Disk Mode and Restore.
My iPod tells me to go to www.apple.com/support/ipod when I turn it on. Why?
Restore the iPod to the factory settings.
Restoring Fifth Generation iPod (iPod with video)
Reset, then Disk Mode and Restore.
My iPod tells me to go to www.apple.com/support/ipod when I turn it on. Why?
Restore the iPod to the factory settings.
Comments
- my ipod had this problem.. one day when im restoring it my pc hanged! so the restoring process was stopped. The next tym i restore my ipod it seems it doesnt finish the restoring process in the part that the ipod will be disconnected and connected automatically before the restoring porcess ends. How can i fix this one? pls help me.....
- Posted by: dragarza3_6565 at 23 May 12:32 permalinkDo the restore !
- Posted by: gaurav_2811 at 05 Jun 04:58 permalinkHI I'M GAURAV FROM INDIA VADODARA. MY IPOD GOT STUCK SUDDENLY . I MADE A SEARCH IN GOOGLE. COM & WENT UR SITE OPTION . I DID WHAT IT TOLD STEP BY STEP & MY IPOD STARTED WORKING . THANKS A LOT ZOLVED.COM FOR SOLVING MY PROBLEM. KEEP UPDATING UR IPO INFOS . KEEP IT UP.
- Posted by: fitterwelder_85_23_9180 at 20 Apr 17:31 permalinkwhat steps did u take cause my ipod is doing the same thing
- Posted by: squeekle3_567 at 05 Jun 16:54 permalinknone of these will work for me can someone tell me what may be wrong
- Posted by: jslacksmith_4913 at 24 Oct 17:21 permalinkI know it's way after the event, but sometimes my USB flash drive causes the ipod trouble. Make sure you don't have one plugged in.
- Posted by: squeekle3_567 at 05 Jun 16:57 permalinknone of these are working for can someone tell me what may be wrong i feel like i have tried everything my ipod is model # A1136 and the seriaL NUMBER IS 4j609xm8txk i just bought it on ebay but it is formatted for a mac and all i have is windows computer pleaSE HELP
- Posted by: horseloverva92_9741 at 27 Jun 10:34 permalinkmy ipod is like BROKE im nopt very smart wit thesse but its froze on the do not disconnect my aunt unpluged it from the computer now it wont turn off play music or anything its froze and wont shut off or reset ..I NEED HELP
- Posted by: bobdoleis1_5838 at 01 Jul 12:57 permalinkI had that message once. I actually performed a "slapping action" to my ipod. Another less violent method is to hold the center and the menu button together for about six seconds.
- Posted by: blue13_fairy_4338 at 14 May 08:29 permalinkhi! your advice actually worked for me when it seemed that my ipod crashed with just the red 'do not disconnect' stuck in the screen. i pressed the center button plus menu for 6 seconds and voila! the apple logo appeared. then I simultaneously pressed the other buttons and the ipon returned to life. thanks sooo much =D
- Posted by: poolshrk_4667 at 14 Jul 15:10 permalinkI had problems restoring my iPod - I would continually get the error message " Cannot restore iPod error number 1418". The way out of this is to restart the iPod by turning the hold switch to on then off untill you get the apple logo, then immediately holding the center and previous buttons simultaneously until you get a diagnostics screen. Then scrool down to 'Reset' and press the center button and your iPod will come back to life as if nothing ever happened to it. Hope this helps all of you who are frustrated as I was.
- Posted by: hollisterho20_4789 at 06 Jan 17:39 permalinki did this and it didint help it still keeps asking me to connect to restore
- Posted by: teddymaster2_6154 at 16 Jul 18:42 permalinkWell, I accidentally restored my iPod while uploading iTunes. And then i realized what i was doing, so i quickly took my iPod out. Then, since my ipod is a 512MB iPod shuffle, the green light on the front remained on, for hours. No matter what i do, press a button, turn it on or off, anything it reminas green. I plug it into my computer and nothign happens. Usually a pop-up comes up and says My iPod is in. Now it's not there, nothign changes when i plug it in. My iTunes cannot see it either. Since restore removes all it's software and everything. I belive my iPod is just washed out and full of nothing. IS THERE ANY WAY TO FIX THIS ?!?! HELP ME PLEASE !!!
- Posted by: aangavatarkatara_2397 at 12 Jan 13:56 permalinkHEY THAKS! THIS HELPED ME A LOT :)
- Posted by: aangavatarkatara_2397 at 12 Jan 13:57 permalinkHEY THANKS THOS REALLY HELPED I WAS SO FREAKING OUT LOL
:)) - Posted by: laa_cam_4882 at 17 Jan 18:56 permalinkmy ipod has a black screen and it won't show on my itunes
- Posted by: nredell_1803 at 05 Feb 12:17 permalinkHey Thank you, Thank you.. Great help.
- Posted by: nredell_1803 at 05 Feb 12:17 permalinkThanks for the help. I am good to go now,
- Posted by: mommy351014_2556 at 05 Mar 18:23 permalinkwhen i try to turn on my ipod,the screen goes do not diconect so when i try to restore it on itunes, it goes itunes cannot run this beacause it detected an audio configureation.... pllleeeaaaaaaaaaaaaaseeee hellllllllllllllllllllpppppppppppp................ or ill throw it away.... waste 'o' money....
- Posted by: mommy351014_2556 at 05 Mar 18:26 permalinkwhen i try to turn on my ipod, it goes, do not disconnect, so i try to restore it on itunes, itunes then goes, itunes cannot run this program because it detected an audio configureation!!!! heeeeeeelllllllppppp meeeeeeeeeeeeeeeeeee!!!!!!!!!!!!!! please.... with sugar on top, and a cherry, with whipped cream....
- Posted by: computerwiz514_1687 at 19 Mar 17:05 permalinkI need help. I must have disconnected my ipod wrong so now i cant add anymore songs until i restore it. I want to restore it but when i try to...nothing sees my ipod...it will not show up. I have got it once but my computer froze when it was downloading on itunes. Can someone please help me??
- Posted by: computerwiz514_1687 at 19 Mar 17:05 permalinkI need help. I must have disconnected my ipod wrong so now i cant add anymore songs until i restore it. I want to restore it but when i try to...nothing sees my ipod...it will not show up. I have got it once but my computer froze when it was downloading on itunes. Can someone please help me??
- Posted by: braves13qb2008_463 at 12 Apr 15:13 permalinki reset it the old fasion way an restored my 3rd generation apple ipod nano off itunes an it says it needs restored again an now the restore button doesnt sho up on the summary tab PLEASE HELP I JUST SPENT 200$
- Posted by: rawmat4_6647 at 20 Apr 01:24 permalinkmy ipod touch is now broken because i tries some dumb ass jail break thing i dont even care about the songs i just wana restart if possible plz help
- Posted by: kelz_rulz_24_4045 at 11 May 23:48 permalinkhow many times are you supposed to try this coz i have done it like ten times and it still is frozen!!!
- Posted by: princess_georgina21_9123 at 27 May 03:59 permalinkAZa!your advice really worked...few minutes ago i was worried because i can't find any shop to repair my ipod!!! Thanks a lot!!!!!!!!!!!!!!!!!!!!!!! ^_^IT'S REALLY AMAZING!!!!!!!!!!!!!! AIKA
- Posted by: princess_georgina21_9123 at 27 May 04:01 permalinkhi your advice really worked...AZA!!! thanks a lot..aika
- Posted by: leigh-__5929 at 27 May 06:36 permalinkmy ipod wont show up in itunes so how can i restore it?
- Posted by: xoxsexyy-lovexox_706 at 02 Jun 23:03 permalinkI press restore and then it acts like it is then it restarts and says i have to restore it again and it just keeps doing this
- Posted by: xoxsexyy-lovexox_706 at 02 Jun 23:05 permalinkUmmmm so everytime i press restore i get no options it jsut starts and then it does it sweet then i go back into it and its like you need to restore again. ummm help?
- Posted by: rockdudet_8058 at 08 Jun 06:37 permalinkokay i'm an idiot. i restored the ipod, but when the iPod showed the progress bar i took it out of my computer. ugh. now it's just a black screen and wont turn on. i tried charging it as well but it still wont turn on. my computer also wont connect to it. WHAT DO I DO??
- Posted by: awadaweetodd_605 at 14 Jun 17:37 permalinkHi. I tried jail breaking my ipod with ziphone and it wasnt functionally properly so i disconnected it from my computer and it showed a bunch of lttle white words. I tried all the troubleshooting tips they had recommended but it still wouldnt work. What should I do?
- Posted by: horselover101583_2050 at 06 Jul 16:59 permalinkI think I accidently dumped water no my ipod plz help.
- Posted by: macytravis93_6698 at 02 Nov 13:14 permalinkYou totally saved me!
It didn't even delete all my songs.
I was so scared that i broke it, and i had just got it.
Thank you SO much! - Posted by: nstar7904_7045 at 23 Nov 12:26 permalinkI just wanted to say what a wonderful site you have here! I am kind of stupid when it comes to my ipod, but my problem was fixed in a matter of minutes!! A+ Thanks, and I will be referring this site to everyone I know!
- Posted by: nstar7904_7045 at 23 Nov 12:27 permalinkThis site is awesome! I am very stupid when it comes to my ipod and my issue was solved in a matter of minutes by your instructions on how to reset it!
Thanks! And I will be using this site for any future problems or questions I may have! - Posted by: xoxoprincess at 30 Dec 18:16 permalinkomg thank u sooooooo much my heart was about to break a minute ago cuz my ipod was jammed but i did wat u said and pressed the menu button but i didnt press a restore butto on i tunes.....thanx sooo much!
- Posted by: theawsomeone08_7525 at 13 Jan 16:31 permalinkWell .. One day i was listening to musice then it suddenly stoped. Then i tried other songs. and none of them played. And now my ipod has the apple logo . i did the thing. but when i connect my ipod to the USB cable. It doesn't show up in iTunes. And the ipod's screen says. .. www.apple.com/support/ipod with an "X" on the middle. So please help! :/
- Posted by: theawsomeone08_7525 at 13 Jan 16:31 permalinkWell .. One day i was listening to musice then it suddenly stoped. Then i tried other songs. and none of them played. And now my ipod has the apple logo . i did the thing. but when i connect my ipod to the USB cable. It doesn't show up in iTunes. And the ipod's screen says. .. www.apple.com/support/ipod with an "X" on the middle. So please help! :/
- Posted by: theawsomeone08_7525 at 13 Jan 16:32 permalinkWell .. One day i was listening to musice then it suddenly stoped. Then i tried other songs. and none of them played. And now my ipod has the apple logo . i did the thing. but when i connect my ipod to the USB cable. It doesn't show up in iTunes. And the ipod's screen says. .. www.apple.com/support/ipod with an "X" on the middle. So please help! :/
- Posted by: hanna.teape_176 at 20 Jan 06:08 permalinkthanx that was a great help to me
- Posted by: hanna.teape_176 at 20 Jan 06:09 permalinkthanx that was a great help to me, an it didnt delete anything on my ipod lol
- Posted by: scorpgirl1120 at 05 Feb 08:09 permalinkWhat if my menu button doesn't work or rarely works? Is there another way?
- Posted by: csharpe2002_7552 at 07 May 14:29 permalinkthankyou very helpful my ipod is now working
- Posted by: magnumonster_7950 at 21 May 18:00 permalinkThanks!!
- Posted by: magnumonster_7950 at 21 May 18:01 permalinkThanks!!!
- It seems I have a similar problem as those below, only I am too dumb to figure out how to see the replies to their questions. I need to restore my ipod (classic), but itunes will not recognize it most of the time. Sometimes it recognizes it, I push restore, and then it disappears. Please help, as someone who is home in bed all day due to permanent disability, I use my ipod all the time, especially for games. Thanks!
- Posted by: admiral.ow_6071 at 15 Aug 15:02 permalinkhi. my iPod Touch has stopped working. I went on holiday a few weeks ago and was surfing the net on it before i went out the door, i then switched it off (whilst facebook was still open (if that makes a difference?)). when i turned it on when i was on the train it had a picture of the apple USB cable, and an arrow pointing towards the text: iTunes. it also had the iTunes logo. it wouldn't get past this for the whole holiday. when i got home this evening i connected it to my laptop but an error message came up. i can't remember what it said exactly, but something about an Apple Mobile error (or words to that effect). i clicked OK on the error message. when i try to connect it now it doesn't even show up on iTunes. PLEASE HELP ME!!!!
