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Playstation 3: How to setup your Internet connection

This article helps you in setting up the Internet connection for Playstation 3

To enjoy the online capability of Playstation 3, you need to connect it to the internet.   You can do it in two ways:

  1. Wired Connectivity.
  2. Wireless Connectivity.

Wired Connectivity:

The network configuration and connection depends on the connection method and equipment you have.

Important:  A router would be required if you want your PS3 and the computer to be connected to the internet at the same time.

The following are mandatory.  You need:
  • An Internet connection
  • A cable modem
  • Ethernet cable.  (Available with the PS3)



When you have a wired connection to the Internet, it is not necessary to adjust any of the default settings. (It is done automatically). If you aren't able to connect with the default settings, follow the instructions to adjust the settings.

  1. Select "Network Settings" under "Settings" in the home menu, press the button.  
  2. Select "Internet Connection Settings", press the button.
  3. You will be popped with a message stating the Internet connection will be terminated, select Yes, press the button.
  4. Select "Wired Connection", press the button.
  5. Select Easy or Custom and adjust the settings.
    • If you select Easy, then the basic settings are automatically set.
    • If you select Custom, then you need to enter the settings.  Refer the settings supplied by your Internet service provider.


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Wireless Connectivity:


The network configuration and connection depends on the connection method and equipment you have.

The following are mandatory.  You need:

  • An Internet connection
  • A cable modem and a router
  • Access point (Not necessary if using a wireless router with built-in wireless functionality)
  • Settings information for the access point (SSID, WEP key, WPA key)


When you try to connect wirelessly to the Internet, First adjust the network settings. These settings may change depending on the type of access point and the network environment you are in.

The following instructions apply most of the network configurations.

  1. Select "Network Settings" under "Settings" in the home menu, press the button.  
  2. Select "Internet Connection Settings", press the button.
  3. You will be popped with a message stating the Internet connection will be terminated, select Yes, press the button.
  4. Select "Wireless", press the button.
  5. Select "Scan", press the button.

    The system will search for access points within range and display them as a list.
  6. Select the access point that you want to use, press the button. (An SSID is a code or a name that is assigned to the access point. If you have no clue which SSID to use or if the SSID is not displayed, contact the person who set up or maintains the access point.)
  7. Confirm the SSID for the access point, press the right button.
  8. Select the security settings as necessary, press the right button.
  9. Enter the encryption key, press the right button. (The encryption key field will display an asterisk (*) for each character you enter. If you do not know the key, contact the person who set up or maintains the access point).
  10. Select Easy or Custom and adjust the settings.
    • If you select Easy, then the basic settings are automatically set.
    • If you select Custom, then you need to enter the settings.  Refer the settings supplied by your Internet service provider.

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Comments
  • Posted by: toby_figgins_1328 at 12 Dec 16:05 permalink
    When i try to connect my ps3 wirelessly it all goes through fine, but when i test the connection it says faild next to the IP address. And at the bottom of the screen it says "Obtaining IP address timed out" ????
    • Posted by: ator at 11 Aug 14:20 permalink
      toby i to am haeing the same prob. how ever i have hired a tec. to fix it. he cant do it for a month. so if you fix yours first let me know. if i fix mine first i will let you know. thanks Ator
    • Posted by: degsmulryne_4292 at 27 Aug 16:39 permalink
      hi there if u want to do this put ur ip address into ur web browser,it will take u to ur wireless router home page,click on security and u will see a blank box,click submit and this will reveal ur password,hope it works.

      derek,in ireland
    • Posted by: paul2quick_6418 at 11 Jun 01:36 permalink
      Hi there my name is Paul and i've got a ps3 for my birthday and ever since i got it
      i've been trying to connect my ps3 to the internet but still have no luck you know so
      i'm asking anyone please help me out here because i really i want to connect my ps3 to the
      internet but i can't..but what i really need to know is..

      -do i have to buy any particular wires for my ps3 to connect to the internet
      -do i have to do anything before i start connecting the ps3 to the net
      -where do i buy the wires for the ps3 from

      please help me out here, here's my email adress you can contact me on that
      i'll be waiting for your responce.

      Many thanks
      Paul
      • Posted by: roblesruben5_4945 at 30 Jul 18:48 permalink
        Paul,

        I have the same problem with no good result. But if you get yours fixed, please could you let me know how you fixed it?

        Ruben
        roblesruben5@embarqmail.com
        • Posted by: jonathanch1_4206 at 12 Aug 10:25 permalink
          hey the reason you can not connection is because your encryption is set to wpa-psk. you have to set the encryption to wep open or wep shared and customize your wep on your router. to get connected. ps3 does not support wpa-psk or wpa2 right now.
    • Posted by: jonathanch1_4206 at 12 Aug 10:26 permalink
      hey the reason you can not connection is because your encryption is set to wpa-psk. you have to set the encryption to wep open or wep shared and customize your wep on your router. to get connected. ps3 does not support wpa-psk or wpa2 right now.








      Type: ArticleContent
      Updated at: 27 Mar 02:02
      Updated by: gadget
      Tags:
      Keywords: Playstation 3, Internet Connection, setting up Internet connection with Playstation 3, Internet connection in PlayStation 3, PlayStation 3 Internet Connection, setup internet connection, wired connectivity, wireless connectivity, Internet Connection Setting, Internet connection, Network Settings, cable connection, wireless connection, wireless network connection, broadband internet, wireless internet, cable internet
      Brand: Topic > Setup
      Topic > Top Solutions
      Article Source > Authored in Zolved
      Brand > Sony > Playstation 3





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      • Posted by: zpeterson71_2997 at 10 Oct 21:39 permalink
        hey yes u can use the bekin54g router i got it works if it dont its ur settings trust me after u hook it up dont hook it back up the way it ever was u WONT get ur psn back easy u could get it once in 2 weeks i had to go out and buy a ethernet cable i cant log on to psn can some1 help me can u send me the setttings on my myspace acc heres my email zpeterson71@yahoo.com thanks
      • Posted by: kseverson_1754 at 02 Oct 10:05 permalink
        One questions; if you are changing from a wireless to a wired modem what must you do to get internet working. Need help!
        • Posted by: cchandleriv_9342 at 09 Oct 14:03 permalink
          http://boardsus.playstation.com/playstation/board/message?board.id=psnetwork&message.id=366889&jump=true#M366889

          here ya go
          • Posted by: choraitis_1783 at 06 Nov 09:23 permalink
            Dear Paul
            You must simply put the cable that charges the control on your PS3 and connect it with your PC. I'm not sure but if am I right you need to go to Internet connection setings. go to wired and Easy. Then when you have fixex the options then you should be connected
            • Posted by: cnntrrs_2669 at 27 Nov 19:28 permalink
              my ps3 doesn't want to connect to the internet when it says to test the connection it always fails even tho it has a high access point
              what do i do???????
              • Posted by: cnntrrs_2669 at 27 Nov 19:31 permalink
                my ps3 doesn't want to connect to the internet when it says to test the connection it always fails even tho it has a high access point
                what do i do???????
                • Posted by: valeriapaiv_7979 at 05 Dec 18:18 permalink
                  Join the club. Same thing happening. Soooo annoying. Someone pls heeeelp!!!1
                  • Posted by: sk8ers_rock18_8769 at 26 Dec 04:10 permalink
                    my dns doesn't work
                    • Posted by: sk8ers_rock18_8769 at 26 Dec 04:11 permalink
                      my dns doesn't work
                      • Posted by: cmcorrea09_1274 at 11 Jan 03:18 permalink
                        Hey, have you fixed the connection yet?
                        • Posted by: joemc_55_1417 at 02 Feb 13:59 permalink
                          i have the same problem i test the connection and it fails if you are ment to customize the wep key what do you customize it to?? help me please
                          • Posted by: troxell3_5559 at 04 Feb 21:39 permalink
                            what and where is this wep?wpa-psk or wpa2 right now? I ready to try anything to get this kids PS3 on line
                            • Posted by: sonic_the_dude_449 at 08 Mar 19:47 permalink
                              wpa-psk IS supported all u have to do is enter the wpa that comes with ur modem its a code it also can be found under ur modem this will work for those having the failed optaining the ip add is because its not connecting at all go back do ur connection again this time click on wpa-psk
                            • Posted by: occy at 28 Mar 21:07 permalink
                              wep is under custom settings in network setupon ps3 i think its under test section..its the password u used to secure ur modem on ur pc so no one else can use your modem..on the pc its under network settings "choose network" ""enter wep"..there u find ur wep key..same number or word is used for ur wep setting on ps 3 when u access setup-custom,u must enter it manually cause its a password pretty sure its a "custom sttup" -under or above the test area in the "network settings - setup section" on ps3 hope this helps!!
                          • Posted by: sizzels_8_7291 at 02 May 23:55 permalink
                            do you need an fast computer
                            • Posted by: starsbright123 at 16 Sep 20:19 permalink
                              when i go to try to connection test the ip address is succeeded but interner connection failed, at bottom it says error during communications with server. This is a DNS error (80710102) that does this mean. swodj@comcast.net
                              • Posted by: haumengz_670 at 02 Nov 22:44 permalink
                                alright folks i have the answer to all your suffering. it took me about an hour and a half to figure this out. But anywayz, if your problem sounds something similar to this then follow along. Okay so you have a few computers(desktops, or laptops) connected to your router, some wirelessly some wired. doesn't matter. for me, my desktop is wired and laptop is wireless. anyways you get frustrated because when u try to establish a connection on your ps3 with the router it keeps saying that connection test failed because it cannot obtain an ip address even when you KNOW FOR A FACT that the right ssid and wpa had been entered. Okay so i found out the reason why this is happening is because your ps3 is attempting to obtain an ip address but one of your host computers is already using that one so it wont' share the ip address of course. so what you do is go to go on your desktop( the one that gets the error message). click on the start menu, then run, then type cmd. This brings up command prompt. Next you type in "ipconfig /release", you dont' need the parenthesis by the way. This should drop the ip address from that computer, if u don't believe me type in ipconfig again and it would not give u an ip address. Now do this step if you want to understand the tech issue or else just skip to next step. Type in ipconfig /renew, as you can see it will say you cannot renew because theres another device running on it or something like that (little did u know that thats actually your ps3).

                                Next Step: Turn off that computer and get on your ps3 and set up the wireless connection. you should no longer recieve the message saying "connection failed, cannot obtain ip address". Now you get to go on the internet on your ps3.

                                Next Next Step: Turn on your computer and the router automatically reassigns that computer the same ip address. Now you can log into the internet on your desktop, laptop, ps3 and any other devices. Oh joy!!!

                                Btw, these steps worked for me but might not work for you, do not blame me if anything goes wrong. You are welcome to private message me back if you have any questions and i'll try my best to help you out.
                                • Posted by: cerebropr_7069 at 10 Nov 19:18 permalink
                                  Thank you for your steps haumengz_670. It did help to solve my problem but not exactly the way you put it. It helped me noticing something else. The mac address.
                                  The router usually has somekind of network protection, and what it does is that allows access to those devices whose mac addresses are on its list. That should tell you automatically that ps3 mac address is not being considered as a trusty device.
                                  So, what to do if haumengz_670 previous steps didnt work?, add to the router network filtering list the ps3 mac address, and once is added, it automatically give you one IP inside the dhcp range. Repeat the steps to connect the ps3 to the network and voila!
                                  Well, since i don't like to generalize too, i should say it worked for me, and I have a DLink router, and my network before the ps3 consisted of 3 computers, 1 laptop and 1 PSP.
                                  Thank you again dude, really nice guidelines!
                                • Posted by: craig_is_wicked_8602 at 04 May 06:07 permalink
                                  Get in!!! thanks mate...turns out my wireless laptop was using same ip address and something or other...anyway this worked for me so thank you thank you thank you!!! wooho online play here we come!!! TRY THIS<<< IT WORKS!!!
                                • Posted by: mulroyman_959 at 18 Nov 02:34 permalink
                                  same with mine ip address timed out
                                  • Posted by: genesisbuilders_4114 at 07 Jan 13:46 permalink
                                    my PS3 wireless test connection is okay but is connecting can not connect to facebook or google have i done something wrong
                                    • Posted by: genesisbuilders_4114 at 07 Jan 13:48 permalink
                                      I haveset up wireless connection okay but can not connect to google or facebook say not available what do ni do
                                      • Posted by: ceri-2003_9104 at 16 Jan 07:43 permalink
                                        please can some one help. i tried different ways to get the ps3 connected to the internet and every time i try some thing goes wrong. has any one got step-by-steps from the start. i dont have a clue
                                        • Posted by: ceri-2003_9104 at 16 Jan 07:44 permalink
                                          please can some one help. need to get connected to the internet on the ps3 and dont have a clue what i am doing
                                          • Posted by: jamestheman82_2958 at 20 Jan 02:50 permalink
                                            im the same ceri tried everything and nothing seems to work i have a usb wireless next g stick connected to a laptop with a built in modem and i can never seem to connect my ps3 online someone help please is it that my next g wireless isnt compatiable with ps3? also where do u get your IP address from please help thanks
                                          • Posted by: tyjaymes_4270 at 13 Feb 14:02 permalink
                                            I am having a problem. When i go to set it up it says"Obtaining IP Adderss has timed out." What do I do?
                                            • Posted by: jk8yone at 16 Feb 13:58 permalink
                                              I have had problems connecting to the internet via wireless network. The snag comes when I enter my password for my network (WEP) and I enter the numbers successfully, but when I press start the password bar shows only HALF of the amount of asterisks that I had entered. I have tried many times to re-enter the password, but it ends of the same. I even tried connecting with this going on and it basically timed out every time. Why is it only registering a portion of my password?
                                            • Posted by: jk8yone at 16 Feb 13:59 permalink
                                              I have had problems connecting to the internet via wireless network. The snag comes when I enter my password for my network (WEP) and I enter the numbers successfully, but when I press start the password bar shows only HALF of the amount of asterisks that I had entered. I have tried many times to re-enter the password, but it ends of the same. I even tried connecting with this going on and it basically timed out every time. My Wii does just fine connecting wirelessly, so this doesn't make sense. Why is it only registering a portion of my password? Is there a way around this?
                                              • Posted by: gad_9333 at 24 Feb 17:31 permalink
                                                Same problem. I found on the DLINK after updating the WEP key I had to "Please save and reboot the device to take effect ! " (I had tried rebooting the computer & switching the DLINK off & back on) not knowing if the new WEP key was saved or not. But then found the reboot button. From the IP addrerss http://10.1.1.1/cgi-bin/webcm -HOME- WIRELESS-TOOLS-SYSTEM-SAVE AND REBOOT!
                                              • Posted by: benthetill_81 at 01 Mar 08:37 permalink
                                                it all works fine untin it gets to the playstation network and it says faild
                                                • Posted by: benthetill_81 at 01 Mar 08:44 permalink
                                                  it all works fine apart from when it gets to the playstation at network it says faild
                                                  • Posted by: sanjupaison_2462 at 06 Mar 16:40 permalink
                                                    On your comp, open network connections > right-click internet connection > click properties > Go to Advanced tab > Select 'Allow other network users to connect through this computer's internet connection' > Select 'Local Area Connection' if using a LAN > Click 'Settings' > Check all boxes > Click 'OK' > Again click 'OK'> On your PS3 got to network settings and set up using 'Easy' option
                                                    • Posted by: socochilled1 at 05 Apr 14:01 permalink
                                                      im so confused its finds my linksys router and it keeps timing out trying to get a ip addy ? so confused help please
                                                      • Posted by: eiochum_6941 at 08 May 15:15 permalink
                                                        I have a different problem than most other people. When I first hooked my PS3 up to the internet, I did it using a wired connection but i recently went wireless in my house. So now i go to change my PS3 to a wireless connection but i do not know how. I go to Internet Connection Settings and instead of asking if i want wired or wireless like it did when i did it the first time, (when you choose "Easy") it just tells me i need to connect an ethernet cable. If anyone knows how to fix this please help. Thanks
                                                      • Posted by: eiochum_6941 at 08 May 15:18 permalink
                                                        I have a different problem than most people. When i first got my PS3 i set it up using a wired connection, but i recently just went completely wireless in my house. So when i went to change my PS3 from wired to wireless, i went into Internet Connection Settings, then i choose "Easy" and instead of asking me if i want wired or wireless(like it does when you first go to set up your internet) it just tells me i need to connect an ethernet... and ive been stuck trying to figure out how to change it to wireless. If anyone knows please let me know. thank you.
                                                        • Posted by: eiochum_6941 at 08 May 15:19 permalink
                                                          I have a different problem than most people. When i first got my PS3 i set it up using a wired connection, but i recently just went completely wireless in my house. So when i went to change my PS3 from wired to wireless, i went into Internet Connection Settings, then i choose "Easy" and instead of asking me if i want wired or wireless(like it does when you first go to set up your internet) it just tells me i need to connect an ethernet... and ive been stuck trying to figure out how to change it to wireless. If anyone knows please let me know. thank you.
                                                          • Posted by: jlacson2_2470 at 19 May 16:48 permalink
                                                            My ps3 log-in for the internet has been lossed. where could in find that info out at???
                                                            • Posted by: mub2008.za_2759 at 29 May 01:36 permalink
                                                              i connected it the wired way but it tells me dns problem
                                                              • Posted by: Mark Barnett at 31 May 23:02 permalink
                                                                I finally got it right after trying since Christmas.
                                                                I was entering my WPA in lower case. When I tried it in upper case it worked!
                                                                I am on line with my PS3!
                                                                • Posted by: Mark Barnett at 31 May 23:06 permalink
                                                                  I have been trying to get online and got the "timed out" message every time. I was typing in my WPA in lower case and it should have been in higher case. Once I did that the PS3 came to life and hopped right on the internet. Maybe this will work for you too.
                                                                  • Posted by: dougaskeithsmith_446 at 15 Jun 13:28 permalink
                                                                    im hooked up wireless but system locks up while on the net,i can play games all day long with no problem so i ask why please reply ill be waiting
                                                                    • Posted by: www.bulldozer24_4028 at 15 Jun 14:47 permalink
                                                                      • Posted by: www.bulldozer24_4028 at 15 Jun 14:48 permalink
                                                                        ok im tryin to step up my ps3 to my internet but not sure if im doin this right someone plz help me
                                                                        • Posted by: juniorchaney_5067 at 05 Jul 10:17 permalink
                                                                          i cant get connected because the ps3 says it cant obtain the ip address can anyone help?
                                                                          • Posted by: whatdisay at 03 Aug 10:07 permalink
                                                                            I have wasted 2 days on trying to get my PS3 to link to the internet. I've changed the authentication settings, I've toyed with turning on and off our desktop and laptop, I've tried to figure out how to assign an IP address to the PS3... bout ready to throw the damn thing out the window. how can this be this complicated????
                                                                            • Posted by: ajizatrueballa3_8924 at 03 Aug 16:48 permalink
                                                                              Ok I Have Bright House Internet. It's Connects The Internet Modem To The Computer Modem. I Pulled Connection Out The Computer & Put It In The PS3. The Internet On The PS3 Didn't Work. I Put It Back In The Computer & The Internet Works. What's Up..??