Zolved community solution
| Zolved community solution |
 new article edit article
|
Error 1316. A network error occurred while attempting to read from the file C:\Windows\Installer\iTunes.msi
A common error message when trying to reinstall/upgrade a software program (like iTunes etc). Here's a way to avoid getting it:
This message usually means a previous installation of a software is getting in the way of the new installation. It's kinda nutty that this would cause a problem, but we live in a nutty world. The fix is to download a free program from Microsoft that will totally and completely remove the old software. Then the new version can load unimpeded.
1. Download: Microsoft Windows Installer Cleanup Utility
2. Choose Save file option in the popup dialogue box
3. A File by name Msicuu.exe will be downloaded on your system
4. Run the Msicuu.exe application. This will install the program.
5. Run the Windows Installer CleanUp Utility file you just loaded (Start > All Programs > Windows Install Clean Up or C:\Program Files\Windows Installer Clean Up double click msicuu.exe
7. Select the offending program, then click Remove. You'll see the warning box, select OK. The utility will remove all the parts of the program from your computer.
8. Restart your computer, then try loading the new version of the software.
For iTunes:
While we were at it, we decided to throw in the iTunes specific instructions because, well you know, those iPodders are special people (I'm one!).
When you get to step 6 above, highlight iTunes and click Remove, then select OK on the warning box.
For good measure, remove Apple Software Update and Quicktime (the iTunesSetup.exe will re-install those also).
The steps above should take care of your problem. If you still have issues where windows prompts "earlier version of iTunes cannot be removed" or something of that sort then, follow the steps below:
- On your windows task pane, right-click and open Task Manager.
- Click on Process tab and ensure all the processes related to iTunes and iPod are closed. To do this:
- Click once on the name of the process and click End Process.
- Click once on the name of the process and click End Process.
- Reboot your PC.
Note: You need to close iTuneshelper, iPodservice, iTunes.exe. Also do run a Virus and Spyware scan.
|
del.icio.us
stumble
printcopyright © 2009, IPTouch, Inc.
Comments
- Posted by: aeres_5117 at 27 Mar 08:17 permalinkA network error occurred while attempting to read from the file C:\Windows\Installer\iTunes.msi .
Yes Im getting this error too. It says that i have to relocate such file as this iTunes.msi . Well ofc i dont find it on my computer so i followed the guide here. I tried to some else programs too that were said to fix the itunes error.
I ran
Microsoft Windows Installer Cleanup Utility (removed every iPod,Quicktime,iTunes,Apple files)
CCleaner (made the search with this software and cleaned everything it scanned)
RegSeeker (searched with all keywords(iPod,iTunes etc. and removed everything I could find)
I also removed manually everything reminding of these softwares ( Also removed C:/windows/installers/(everything i found here).
I would think that this would solve my problem, well it didn't. Now installer wont say that i need to find the iTunes.msi file, but it just comes with error window that says that earlier version of iTunes cannot be removed, even I have removed everything that I can. Please help me, I cant load my ipod with the newest musics. - Posted by: aeres_5117 at 27 Mar 08:19 permalinkA network error occurred while attempting to read from the file C:\Windows\Installer\iTunes.msi .
Yes Im getting this error too. It says that i have to relocate such file as this iTunes.msi . Well ofc i dont find it on my computer so i followed the guide here. I tried to some else programs too that were said to fix the itunes error.
I ran
Microsoft Windows Installer Cleanup Utility (removed every iPod,Quicktime,iTunes,Apple files)
CCleaner (made the search with this software and cleaned everything it scanned)
RegSeeker (searched with all keywords(iPod,iTunes etc. and removed everything I could find)
I also removed manually everything reminding of these softwares ( Also removed C:/windows/installers/(everything i found here).
I would think that this would solve my problem, well it didn't. Now installer wont say that i need to find the iTunes.msi file, but it just comes with error window that says that earlier version of iTunes cannot be removed, even I have removed everything that I can. Please help me, I cant load my ipod with the newest musics. - Posted by: mmiller5_7971 at 29 Jun 10:39 permalinkI followed the instructions here: http://www.daitengu.com/2007/03/23/howto-fix-the-missing-itunesmsi-problem-on-windows/ and it worked flawlessly. They seem to be a bit less complicated, but similar in essence.
- Posted by: columnmn_1865 at 19 Nov 05:50 permalinkWorked like a charm. I should have found this like 5 hours ago :)
- Posted by: fiel_cabral_8823 at 01 Mar 20:33 permalinkThanks! Worked for me.
- Posted by: jlrow62_301 at 31 May 11:34 permalinkyou solved my 1316.a network error, I have have this problem for months. I couldn't reinstall two windows games(age of empire war chiefs and aoe asian dynasties). I followed your directions and ran the program, msicuu2.exe and just like that my proiblems was solved. Thank you very mush and I have put you web address in my favorites so I can easyly get back to your site. Thanks again Jerry R. jlrow62@yahoo.com
- Posted by: mmgconnolly_6924 at 06 Nov 14:33 permalinkThanks it was very helpful and it worked well for me.
- Posted by: mmgconnolly_6924 at 06 Nov 14:34 permalinkThanks very much for your help. Your advice worked well for me.
- Posted by: j0nl4mph3r3_676 at 18 Dec 02:03 permalinkOMG ty
- Posted by: micahrpelfrey_8268 at 27 Feb 14:56 permalinkThank you!!!!
- Posted by: micahrpelfrey_8268 at 27 Feb 14:58 permalinkThank you!!!! The msicuu2.exe was exactly what I needed.
- Posted by: jsiess_9633 at 27 Aug 08:44 permalinkFYI, the process you are performing is not actually removing the software from the computer, it is just deleting the references to the application in the Windows Installer database on that PC. The software is still technically installed, it's just that the files and registry entries are no longer being maintained by Windows Installer
- Posted by: gbnoethen_7503 at 24 Oct 22:08 permalinkThis solution worked great for me. Solved the problem very well, I am up and running with ITunes 9.x . Thank you very much. My original problem was "cannot find itunes.msi" followed the directions here and it is now installed and working great.
