Why do I get disconnected or freeze when I try to read or send mail from AOL account?

"If you are regularly disconnected when trying to send or read email, check to make sure you are dialing into AOL at your modem's maximum speed. If you already are, try setting it to a lower speed. Make sure you've selected the correct profile for your modem in the AOL setup. If all that checks out, try a different local phone number (access numbers can be found at Keyword: Access). If several local phone numbers all have the same problem, it could be the quality of your physical phone line. Try asking neighbors who might also use various online services if they have similar difficulties keeping a stable connection. If they do, your entire neighborhood's phone wiring may be faulty. If not, it may just be your home's wiring. Either way, contact your phone company and arrange an inspection. More help with being disconnected can be found at Keyword: Disconnect. If your computer is freezing or crashing, you should investigate the possibility of software corruption. See Keyword: Help for more information. "