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Some common Windows Vista Installation Problems.
The following are some common problems faced while setting up Windows Vista:
1. I have no product key:
You should see a product key on the CD/DVD case. It looks like the picture below:
If you have no product key or lost the key that came along with the installation CD/DVD, then you should buy a new product key to activate Windows Vista within 30 days after installation or it would stop working.
Click here to buy a new product key.
2. Problem copying files:
Windows Vista installation may stop if the PC cannot copy the files. Following are some possible causes and solutions for this:
- One of the reasons could be that the Windows installation disc is scratched, smudged, or dirty. Clean it with a soft cloth and try again. If the installation disc is damaged, you may need to replace it. Check How to replace lost, broken, or missing Microsoft software or hardware on the Microsoft's website.
- There might be some problem with your CD or DVD drive. You should check the hardware documentation, or get in touch with the CD or DVD drive manufacturer.
- If you have multiple CD or DVD drives, then ensure you insert the installation disc onto the active DVD/CD drive and disable the drives that you aren't using.
- Run an antivirus application to ensure that there is no virus on your computer and fix any problems that might show up. Deactivate the antivirus before you run Vista installation.
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3. Windows freezes while setup process:
This is usually caused by hardware or software that is incompatible with Windows Vista. If you have this problem, follow these steps:
- Wait for some more time and check whether your installation is working. Check the hard disk led indicator (A small light on your computer that blinks when your hard disk is running) and see whether there is any activity. If it appears like working, then the installation should be in progress. If it doesn't, go to the next step.
- Remove all the antivirus software and restart the installation.
- If you still have problem, then there should be some hardware problem, just download Windows Vista Upgrade Advisor from the Microsoft website to check whether your computer can run Windows Vista.
- If still no luck, then just disconnect all USB devices and disable unnecessary hardware like, network adapters, sound cards etc., and restart the installation once again.
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The steps above ideally should take care of your problem. But if you still encounter problems, contact your computer manufacturer or retailer.
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4. Error message pop-up while installation:
- If you get an error message during installation, go through it and follow the instructions it gives you to fix your problem.
- It is recommended that you have an internet connection active while setting up Vista as it downloads important security updates and hardware driver updates etc., while installation process. This resolves most of the error that may occur. It is perfectly OK if you do not have an internet connection but you will not be able to install the latest installation updates.
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5. Program or device not working after installing Vista:
- Try reinstalling the device software or the application.
- If that doesn't work, check with the manufacturer of the device for a newer version of the program or device which is designed to work with Vista. Check the Repair or update a driver article in Microsoft's website.
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6. Computer loses power during installation:
- You need not have to worry if this happens as Windows will attempt to revert to your current operating system. You can continue still continue to use your current version of Windows, but some features might not work.
- Before you again try to install Vista, try to get to the bottom of the problem as to why it occurred and troubleshoot those problems that might have caused your computer to lose power.
- Check all the power cables and power strips and replace any faulty parts.
- Back up your files and then perform a clean Vista installation (clean installation means over writing the existing version of windows. This avoids any conflicts that might occur during an installation).
- You need to reinstall all your programs and files you backed up after Vista is up and running.
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7. Unclear image or no image after installing Vista:
- Ensure that there are no loose connections between your CPU and monitor. Also check the video card is seated properly and correctly installed. If the monitor image flickers, try changing the monitor resolution.
- Check the monitor and video card software. Maybe you need a latest driver for your monitor and video card. See the following Microsoft articles:
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8. Unable to play sound after installing Vista:
- Check the sound volume is properly set.
- Check whether you have installed a proper sound software.
- Check your sound card.
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For more assistance, see Troubleshoot sound problems.
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