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I cannot connect to my workplace network from another location!
If you are unable to connect to your work place from home or any other location while using Vista, then there are a few points to check on to resolve the issue.
If you are not able to connect to your work place from home or any other location while using Vista, please check on the following to resolve the issue.
- You need to type the virtual private network (VPN) server name exactly as provided by your network administrator.
- Make sure that you have an active Internet connection for a VPN connection to work.
- If your modem is external, make sure that the modem power is turned on.
- Contact your network administrator to make sure that you have the appropriate connection and domain permissions on the remote access server.
- You need to check with your network administrator to verify that there is no certificate problem
- Make sure that your Winsock proxy client is not enabled. To check this please contact your network administrator
- If you know the IP address of a website, type that address in the address bar of your web browser and press ENTER. If this works, there is probably a Domain Name System (DNS) resolution problem. For assistance, contact your network administrator. The same goes for VPN server too. If you know the IP address of your VPN server follow the same steps.
- If you have special software that is required or installed by your workplace, it could be part of the problem. For assistance, contact your network administrator.
- Also check with your network administrator regarding server. There might be some issue with the server which your network administrator can guide you
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