Zolved community solution
| Zolved community solution |
 new article edit article
|
iTunes won't let me update or restore my iPod software.
iTunes throws this popup message: iTunes could not contact the iPod software update server because you are not connected to the Internet.
You need to connect to the internet and/or confirm that you internet connection is active (open a broswer, go to zolved.com or google.com).
If you've checked and iTunes still gives this message, make sure your computer is set to "automatically detect settings." From the Start button, open Control Panel. Click Network and Internet Connections then Internet Options (or just Internet Options). Select the Connections tab and click the LAN Settings button. Select the Automatically detect settings checkbox. Click the OKs, now restart iTunes and connect your iPod. It should be able to connect to the software update server now.
If you've checked and iTunes still gives this message, make sure your computer is set to "automatically detect settings." From the Start button, open Control Panel. Click Network and Internet Connections then Internet Options (or just Internet Options). Select the Connections tab and click the LAN Settings button. Select the Automatically detect settings checkbox. Click the OKs, now restart iTunes and connect your iPod. It should be able to connect to the software update server now.
|
del.icio.us
stumble
printcopyright © 2010, IPTouch, Inc.
Comments
- Posted by: jennawicca_54 at 16 Feb 05:03 permalinkI tried the whole thing on 'internet options', and it started to conect, but then the same message keeps coming up... ' the ipod software update server could not be contacted. make sure your network settings are correct and your network connection is active, or try again later.'
Its getting really frustrating now!!
Any more help would be appreciated =) - Posted by: oola.maxwell_356 at 06 Aug 01:22 permalinkI'm having the same problem so if the Apple guys could help us out it would be better.
Maxwell - Posted by: GG.BOSS.Fl at 13 Feb 01:36 permalinkPLEASE EXPLAIN FURTHER I DONT UNDERSTAND ITS NOT EVEN CONNECTING TO ITUNES IT SAY NETWORK CONNECTION NOT FOUND OR SOMETHING>>>>HELP ASAP
- Posted by: adamsoodcock34_9759 at 29 Dec 17:47 permalinkiTunes don't ask me
- Posted by: adamsoodcock34_9759 at 29 Dec 17:50 permalinkI can't even connect to itunes store
- Posted by: deannnmonroe at 05 Feb 18:29 permalinkI have some other problem that I'm really annoyed about. I restored my Ipod and I don't have any music|photos|videos| nothing and it's full of "OTHER". I'm going insane I have no idea what other is, I don't have anything on my ipod.
please help.
kayla. - Posted by: deannnmonroe at 05 Feb 18:29 permalinkI have some other problem that I'm really annoyed about. I restored my Ipod and I don't have any music|photos|videos| nothing and it's full of "OTHER". I'm going insane I have no idea what other is, I don't have anything on my ipod.
please help. - Posted by: juar3zai_7795 at 18 Feb 19:32 permalinku helped me thanx my iphone was bricked but u just saved me from selling my ps3 and extras a 1000 worth of stuff for 750 for a 3g thanx!
- Hi. My iTunes cannot connect to the internet. It wasn't able to detect my iPod Touch;thus, I wouldn't be able to send them. My internet connection is OK. iPod is also recognized in my Computer. What shall I do? Any help would be appreciated. chad@hablado.tk
- Posted by: cheyytyler72_184 at 05 Jan 17:38 permalinkim having the same exact problem and just before i did that i tried to jailbreak my ipod touch. now its doing the same thing. any help is fine. please please please.
- Posted by: cheyytyler72_184 at 05 Jan 17:39 permalinkim having the same exact problem and just before i did that i tried to jailbreak my ipod touch. now its doing the same thing. any help is fine. please please please.
- Posted by: bmxpro007_9736 at 18 Jan 15:46 permalinkI FOUND THE SOLUTION U GO TO THE SAME PLACE BUT UNCHECK THE PROXY BOX AND IT SHOULD WORK SPREAD THE WORK
- Posted by: bmxpro007_9736 at 18 Jan 15:46 permalinkI FOUND THE ANSWER IF U GO TO THE SAME PLACE INTERNET OPTIONS AND CONNECTIONS UNTICK THE BOX THAT SAYS PROXY STUFF AND IT SHOULD WORK IT WORKED FOR ME
- Posted by: lilacsinthespring_6958 at 19 Jan 17:21 permalinkIF,
1. You migrate from an old laptop to a new laptop (for me from Toshiba Satellite to Dell Latitude D620), and,
2. You deauthorize iTunes on your old laptop and authorize iTunes on your new laptop, and,
3. You try to sync your iPod with your new, authorized iTunes,
THEN
1. You will receive the message "The iTunes update server could not be contacted....", and,
2. Your iPod won't sync with the new, authorized iTunes.
TO SOLVE THIS PROBLEM:
1. In iTunes, click on: DEVICES > {your name}'S IPOD,
2. Then, click on tab MUSIC (located below icon image of an apple),
3. Then, click SYNC MUSIC,
4. Click "ARE YOU SURE YOU WANT TO SYNC MUSIC?....", after being asked,
5. Then, return to tabs MOVIES, TV SHOWS, PODCASTS, etc., and
6. Repeat Step 2 through Step 4.
Please note that the original error message "The iTunes update server could not be contacted....", is a red herring. The message has nothing to do with your sync-ing problem. Hope this helps. - Posted by: johnylokes_3399 at 31 Jan 13:32 permalinkI HAVE FOUND THE ANSWER TO ALL THIS MESS!!!!!!!!!!!!!!!!! ITUNES CONNECTS TO INTERNET EXPLORER. SO HERES WHAT YOU DO SINCE ITUNES CANT CONNECT TO IT YOU NEED TO MAKE IT CONNECT, SO WHAT YOU DO IS OPEN UP (IE), TOOLS,INTERNET OPTIONS,CLICK ON CONNECTIONS TAB ON TOP,LAN SETTINGS,AND UNCHECK THE BOX FOR PROXY SERVER, AND CLICK OKAY. NOW YOU HAVE NO PROXY NOW IT CAN CONNECT TO I TUNES. IM 100% SURE OR ELSE ILL GIVE YOU MY IPOD ;] UR WELCOME!
- Posted by: barbiewatkins_2743 at 11 Feb 05:16 permalinkMine still won't work....in fact the proxy server wasn't even checked.....it didn't fix mine but I don't want your iPod...(just joking) I just want to be able to update my iPhone.....I've been very frustrated by this whole mess...
- Posted by: lauradoll08_5481 at 14 Mar 19:13 permalinkthank you so much!
this worked everyone!
i just did it!
laurarose :]
- Posted by: barbiewatkins_2743 at 11 Feb 05:13 permalinkI am having the same problem and went through all those steps and it still didn't fix it....I already know I'm connected to the internet. I can surf the web, go to the itunes store and buy stuff so I know my intenet is working but when it comes to updates I get the same stupid message.....it's driving me nuts because I never had this issue until I got a new laptop and am stuck with this stupid windows 7 and I miss my xp professional.....
- Posted by: lauradoll08_5481 at 14 Mar 19:14 permalinktry it on a different computer.
- Posted by: lauradoll08_5481 at 14 Mar 19:14 permalinktry it on a different computer.
