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iTunes won't let me update or restore my iPod software.

iTunes throws this popup message: iTunes could not contact the iPod software update server because you are not connected to the Internet.

You need to connect to the internet and/or confirm that you internet connection is active (open a broswer, go to zolved.com or google.com).

If you've checked and iTunes still gives this message, make sure your computer is set to "automatically detect settings."  From the Start button, open Control Panel. Click Network and Internet Connections then Internet Options (or just Internet Options).  Select the Connections tab and click the LAN Settings button.  Select the Automatically detect settings checkbox. Click the OKs, now restart iTunes and connect your iPod.  It should be able to connect to the software update server now.
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Comments
  • Posted by: jennawicca_54 at 16 Feb 05:03 permalink
    I tried the whole thing on 'internet options', and it started to conect, but then the same message keeps coming up... ' the ipod software update server could not be contacted. make sure your network settings are correct and your network connection is active, or try again later.'

    Its getting really frustrating now!!

    Any more help would be appreciated =)
    • Posted by: oola.maxwell_356 at 06 Aug 01:22 permalink
      I'm having the same problem so if the Apple guys could help us out it would be better.
      Maxwell
      • Posted by: will_7608 at 28 Nov 19:31 permalink
        GO TO THE ITUNES STORE TAB ABOVE PLAYLISTS. IT WILL SAY YOU ARE WORKING OFFLINE AND ASK IF YOU WANT TO CONNECT. SAY YES. NOW TRY TO RESTORE
        • Posted by: GG.BOSS.Fl at 13 Feb 01:36 permalink
          PLEASE EXPLAIN FURTHER I DONT UNDERSTAND ITS NOT EVEN CONNECTING TO ITUNES IT SAY NETWORK CONNECTION NOT FOUND OR SOMETHING>>>>HELP ASAP
      • Posted by: deannnmonroe at 05 Feb 18:29 permalink
        I have some other problem that I'm really annoyed about. I restored my Ipod and I don't have any music|photos|videos| nothing and it's full of "OTHER". I'm going insane I have no idea what other is, I don't have anything on my ipod.
        please help.

        kayla.
        • Posted by: deannnmonroe at 05 Feb 18:29 permalink
          I have some other problem that I'm really annoyed about. I restored my Ipod and I don't have any music|photos|videos| nothing and it's full of "OTHER". I'm going insane I have no idea what other is, I don't have anything on my ipod.
          please help.
          • Posted by: juar3zai_7795 at 18 Feb 19:32 permalink
            u helped me thanx my iphone was bricked but u just saved me from selling my ps3 and extras a 1000 worth of stuff for 750 for a 3g thanx!
            • Posted by: normski at 19 Feb 11:12 permalink
              How can I remove old iPod settings from the PC Registry. I have upgraded from iPod Mini to 80Gb iPod classic and I keep getting disk errors and asked to CHKDSK. On looking in the registry I can see setting for iPod Mini which I can't delete.
              • Posted by: chad_9642 at 20 May 05:38 permalink
                Hi. My iTunes cannot connect to the internet. It wasn't able to detect my iPod Touch;thus, I wouldn't be able to send them. My internet connection is OK. iPod is also recognized in my Computer. What shall I do? Any help would be appreciated. chad@hablado.tk

                 

                 

                Type:ArticleContent
                Updated at:26 Mar 05:45
                Updated by:Technokidd
                Tags:
                Keywords:not updating, not restoring, can't restore, can't update, iTunes won't update, restore iPod software, iTunes popup message, itunes error message, itunes warning message, iTunes could not contact the iPod software update server because you are not connected to the Internet, automatically detect settings, cannot update itunes, unable update itunes,
                Brand: Topic > Troubleshooting
                Article Source > Authored in Zolved
                Brand > Apple > iPod
                Brand > Apple > iPod Mini
                Brand > Apple > iPod Nano
                Brand > Apple > iPod shuffle
                Brand > Apple > iPod Video
                Brand > Apple > iTunes