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iTunes won't let me update or restore my iPod software.

iTunes throws this popup message: iTunes could not contact the iPod software update server because you are not connected to the Internet.

You need to connect to the internet and/or confirm that you internet connection is active (open a broswer, go to zolved.com or google.com).

If you've checked and iTunes still gives this message, make sure your computer is set to "automatically detect settings."  From the Start button, open Control Panel. Click Network and Internet Connections then Internet Options (or just Internet Options).  Select the Connections tab and click the LAN Settings button.  Select the Automatically detect settings checkbox. Click the OKs, now restart iTunes and connect your iPod.  It should be able to connect to the software update server now.

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Comments
  • Posted by: jennawicca_54 at 16 Feb 05:03 permalink
    I tried the whole thing on 'internet options', and it started to conect, but then the same message keeps coming up... ' the ipod software update server could not be contacted. make sure your network settings are correct and your network connection is active, or try again later.'

    Its getting really frustrating now!!

    Any more help would be appreciated =)
    • Posted by: oola.maxwell_356 at 06 Aug 01:22 permalink
      I'm having the same problem so if the Apple guys could help us out it would be better.
      Maxwell