Zolved community solution
| Zolved community solution |
 new article edit article
|
My Apple TV doesn't appear in iTunes
Things you need to do when Apple TV doesn't show up on iTunes.
Follow the steps below if you unable to find Apple TV in the source list of iTunes.
Note: Remember that Apple TV disappears from the source list when streaming the content with iTunes.
Before you do anything, check the following:
If the steps above didn't work, follow these steps to troubleshoot your problem. If you are able to see your Apple TV on iTunes source list at any point of time while performing the following steps, you can stop there and continue configuring your Apple TV.
Back to top
Note: Remember that Apple TV disappears from the source list when streaming the content with iTunes.
Before you do anything, check the following:
- Ensure your Apple TV is switched on and connected to your TV. Check for loose connections.
- Check whether you can work the Apple TV interface.
- Ensure that your Apple TV is connected to your network and it is configured correctly. If you have trouble seeing your wireless network on your Apple TV, press the Menu button to exit the selection screen, then go back into the selection screen and it'll rescan for a wireless network.
- Try to play a movie trailer to check the network connectivity, to do that:
- Go to Movies -> Theatrical Trailers.
- Go to Movies -> Theatrical Trailers.
- Make sure that you have installed iTunes 7.1.1 or a later version (Apple TV stuff wasn't in earlier versions).
- Apple TV is not equipped to sync from different computers at once. If you are trying to sync from a different computer's iTunes library, it won't work. You need to go to the Sources menu on your Apple TV and select the computer you're trying to sync.
- Check whether you are able to access iTunes store from the computer you are synching with Apple TV.
If the steps above didn't work, follow these steps to troubleshoot your problem. If you are able to see your Apple TV on iTunes source list at any point of time while performing the following steps, you can stop there and continue configuring your Apple TV.
- Close iTunes completely and restart it again.
- Disconnect and reconnect your Apple TV to iTunes. Here's how you do it:
- Select iTunes -> Preferences, click Apple TV, ensure you select Look for Apple TVs option.
- If you have a firewall on your Mac OS X, navigate to System Preferences -> Sharing pane and ensure the option iTunes Music Sharing is selected.
- Open iTunes on your PC.
- Select the Apple TV icon. In the device list select Click to set up.
- Enter the 5-digit passcode from your TV screen.
- Reset all the equipment by unplugging the power cords of your Apple TV, TV, router (if any), any wireless equipment and restarting it by plugging it back in after a minute.
- Shut and restart your computer.
- Check your router and settings, refer manufacturer's manual if you have trouble.
- Download and reinstall iTunes.
- If you use any firewall, you need to open the UDP port 5353. Check the firewall software manufacturer's manual on how to open UDP port 5353.
Back to top
|
del.icio.us
stumble
printcopyright © 2007, IPTouch, Inc.
