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Note: If the Internet Service Provider (ISP) DNS server does not resolve the Uniform Resource Locator (URL) addresses, then this issue may occur.
The DNS server should be changed to solve the problem.

Here’s how:

• Click Start.
• Click Control panel.
  
  
• Double click Network Connections.
  
  
• Right-click local area connection, click Properties.
  
  
• Click Internet Protocol (TCP/IP), click Properties
  
  
• Click Use the Following DNS server Addresses
  
  
• Now type valid addresses for Preferred DNS Server and Alternate DNS Server, click OK to resolve the issue.

Note: Type the server addresses that are closest to you. For example, 199.5.157.128 for the Preferred DNS, and Alternate 204.57.55.100.

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