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Error Message: "Java.lang.NullPointerException" while trying to send a SMS from BlackBerry

You come across this issue when your Folder Id is corrupted.

To solve the Error Message,perform following steps:

  1. Disable Wireless Reconciliation:
    • Select Message Screen > Options.
    • Select Email Reconciliation, Click TrackWheel.
    • Change the option to Wireless Reconcile to OFF.
      Note: When you send a new service book, perform the above 3 steps  to bring back the wireless reconciliation, by changing the option to ON.
  2. Clear the Folders Database:
    • After Disabling,connect Blackberry phone to your computer and Open BlackBerry Desktop Manager.
    • Double click and Backup>Restore.
    • From the right pane, Select Folders Database and Back up it by selecting File > Save As and save file to personal computer.
    • Select folder to right pane and Click Clear.
  3. Delete the Desktop Service book:
    • On the BlackBerry device Select Options > Service Book.
    • Click on Trackwheel.
    • Select Desktop [CMIME] , Click on Trackwheel and Select Delete.
    • In the Warning Dialog Box Select Delete again.
  4. Send a New Service book:
    • To Send a New Service Book, you should have a account on BlackBerry Enterprise Server.
      If yes, connect the BlackBerry device to the Computer and the service book will be sent to the BlackBerry Device.




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