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Fixing “iPod Service Error” Message

“iPod Service Error” message is displayed due to software conflicts, software corruption, or device-interface errors and the computer fails to cooperate with the iPod. This error message is specific only to Windows-based computers.

The “iPod Service Error” issue can be resolved by following the steps described in any of the three methods mentioned below.



Method 1:

For fixing “iPod Service Error” Message Un-install and Re-install iTunes from your computer.

Note: All music files will be safe after uninstalling and reinstalling iTunes software.
Follow the steps to Un-install iTunes software:
  • Click Start.
  • Click Control Panel.

  • Double click Add or Remove Programs.

  • Select iTunes from the list of installed software.
  • Click Remove button.

  • Click Yes to confirm iTunes uninstallation.

  • Click Next and OK button to uninstall iTunes.
  • “I Want To Restart My Computer Now” prompt appears. Select Yes.
  • Click Finish button.
  • After your computer restarts go to Program Files folder in "C:\" drive (or any other drive where your OS is installed).

    • Right click iTunes folder and click Delete.

    • Double click iPod folder.

    • Right click Bin folder and click Delete.

  • Close all windows.
  • Right click Recycle Bin and click “Empty Recycle Bin”.

  • Restart the computer.


Your iTunes software is uninstalled successfully.

Download iTunes (www.apple.com/itunes) and the iPod Software (www.apple.com/ipod) to reinstall iTunes.

  • Double click downloaded iTunes/ iPod Software files and follow on-screen instructions to complete installation of the respective software.

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Method 2:

"iPod Service Error” Message can also be resolved by changing the System Configuration Settings.

Follow the steps to resolve “iPod Service Error” Message:
  • Click Start.
  • Click Run.

  • Type “msconfig” in the Text field and click OK.

  • In the System Configuration Utility window that appears, click General tab.
  • Select “Selective Startup” radio button.
  • Uncheck “Load Startup Items” checkbox.

  • Click Startup tab.
  • Select iTunesHelper checkbox.

  • Click Services tab.
  • Click “Hide All Microsoft Services” checkbox at the bottom of the window.
  • Uncheck all checkboxes in the list excluding iPod Service.
  • Click OK.

  • Click Restart.


Uninstall and reinstall iTunes one more time if the above steps do not solve your problem.

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Method 3:

If you failed to resolve “iPod Service Error” Error Message after following any of the methods mentioned above then please follow the steps below:
  • Right click My Computer icon.
  • Click Manage.

  • Click “Services And Applications” in the left pane of Computer Managment window.
  • Double click Services in the right pane.

  • Click iPod Service in the right pane.

  • In Action menu click Properties.

    • Click Stop button in iPod Service Properties window.
    • Click Apply and OK button to close the window.

  • Click Start.
  • Click Run.

  • Type “C:\Program Files\iPod\bin\iPodService.exe” /service in the Text field and click OK.
    Note: Include quotation marks as mentioned above.


  • Restart the computer.

Your computer communicates properly with your iPod after following one of these methods.

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