Error Message 1311 or 1335 in HP All-in-one Products and HP Photo smart Printers during installation.

• "Error 1311 Source file is not found [CD-ROM drive letter]:/Setup/data.cab - verify that the file exists and is not read/write protected."
  
  
• "Error 1335 : Cannot copy cab file [filename]".

1. Click Start  > Run.
2. In the Open box, type in msconfig. click OK.
3. The System Configuration Utility will appear.
4. Select the BOOT.INI tab , click Advanced Options.
5.  In the BOOT.INI Advanced Options, select the /MAXMEM= check box.
6. Click OK to close the BOOT.INI Advanced Options.
7. Click Apply  > OK, Exit from the System Configuration Utility.
8. Click Restart when prompted to restart the computer.
9.  Install the software, and the problem should be corrected.
   

   • If the problem is corrected and the software installs correctly, repeat steps 1 - 6 to remove the check from /MAXMEM.
     
     
   • If the problem is not corrected and the error returns, repeat steps 1 - 6 to remove the check from /MAXMEM and then proceed to Solution 2  below.

Solution 2 :

If the problem persists, copy the software from the software CD-ROM to the computer hard drive. Run installation from the setup file on the hard drive.

This will temporarily require twice the normal amount of disk space to install the software. Follow the steps below to correct the problem:

1. Click Cancel to exit from the software installation.
2. Double-click My Computer icon.
   
3. Right-click the CD-ROM drive, click Open.
4. Click  Edit >  Select All
   
5. Click  Edit > Copy.
6. Close all open windows.
7. Right-click on the Windows Desktop, click New > Folder.
8. Type in a name of your choice for the folder 
9. Double-click the new folder to open.
10. Right-click inside the new folder, click Paste. This will copy the contents of the All-in-One or Photosmart CD-ROM.
11. Open the copied folder and then double-click the file Setup.exe to begin the installation. Now the software should install without the error.
12. After the installation is complete and you have verified that the printer is operating correctly, delete the folder created to get back the space on the hard drive.