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Why can't I see the Comcst Toolbar?

The following could be the reasons why the Comcast Toolbar can't be seen.

  • Verify if the Comcast Toolbar is selected in Microsoft IE.

    • Go to View > Toolbars and make sure Comcast Toolbar is selected.

  • The Comcast Toolbar is checked but it can't be seen in the browser.
    The toolbar may be on the same row as another toolbar.

    • Go to View > Toolbars and uncheck Lock the Toolbars


  • The Toolbar is visible but there is not enough space in the row to display the logo.

    • Select the Toolbar de-limiter and move it to the next row.

  • The Comcast Toolbar is disabled in the Internet Explorer browser (Comcast Toolbar will be grayed out).

    • Go to Tools > Internet Options



    • Select Programs > Manage add-ons


    • From the Manage add-ons window, select Add-ons currently loaded in Internet Explorer from the dropdown.


    • Select Comcast Toolbar, click Enabled and then click OK

    • Close the Internet Explorer browser and open a new one.

    • Go to View > Toolbars and check the Comcast Toolbar

    • You should now be able to view the Comcast Toolbar.

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