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How do I solve picture problems with my Comcast Cable?

Check out this article to resolve the picture problems with Comcast cable.

Here are a few tips to try before scheduling a service call:

  • Make sure that your TV is on the right output channel for your cable box. In most areas this is either Channel 3 or 4.

  • To fix the problem of rolling picture, adjust the "vertical hold" on your television set.

  • If the picture slides to the side, adjust the "horizontal hold" on your TV.

  • If the screen appears snowy, verify that the cable box is plugged into a working outlet.

  • If there is no picture or sound, verify that the electrical outlet is working.

  • If the picture shrinks, your television set may have an overloaded circuit, or the problem may be caused by an electrical snag.

  • If you still need assistance, Call 1-800-Comcast(266-2278) to contact a Comcast representative.

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