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iTunes for Windows Doesn’t Recognize iPhone
Looking for possibilities and a work around in case your iTunes for windows doesn't recognize iPhone?
You bought a new iPhone and you are happy about it. But the problem starts when iPhone doesn't appear in the Source list in iTunes after you connect it to your Windows PC. In that case, follow the steps mentioned below to resolve the issue.
Check USB connection
Make sure that you have USB 2.0 as iPhone requires USB 2.0 to function properly. Try connecting iPhone to a different USB port, rather a port that is built-in to the computer instead of an external USB hub.
iPhone display Once you connect your iPhone to your computer, the iPhone should display an image or a message on the display. If you do not see any image, that means your iPhone is not turned on. Please click here to know more about iPhone wont turn on. You may also see a message on the screen that says "Charging... please wait." This means that the iPhone does not have sufficient battery charge to work and it needs to be charged for several minutes before it can be recognized in iTunes. In other cases, you may see a message that indicates that your iPhone requires service. In this case you need to contact AppleCare. |
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Windows PC system requirements Make sure that you have the minimum windows requirement configurations that Apple supports for iPhone. Apple recommends using the latest version of iTunes and the latest iPhone software available through iTunes. Click here to know more about the iPhone minimum system requirements for windows. |
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Make sure that you have USB 2.0 as iPhone requires USB 2.0 to function properly. Try connecting iPhone to a different USB port, rather a port that is built-in to the computer instead of an external USB hub.
| Restart your PC Just Restart your PC. In some cases, your computer's USB ports may become temporarily disabled or you may experience other software related issues. Restarting your PC just resolve your issue sometimes. Reinstall iTunes Check that you are using iTunes 7.3 or later. Apple recommends using the latest version of iTunes. Go to help menu and click on About iTunes to know what version of iTunes you are using. You can go to http://www.apple.com/itunes/download/ to download the latest version of iTunes. |
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