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Motorola Phone Tools is not recognizing my iTunes enabled Motorola Razr V3M Verizon phone
In order for Motorola Phone Tools to recognize your phone you have to modify your preferences in iTunes.
To modify your preferences:
- Connect your phone to your computer using the supplied data cable and wait until iTunes recognizes your phone. (Your phone will appear in the source column)
- Scroll to Edit and Select Preferences and Select the Phone tab.
- Check the box Enable disk use and Press OK
- Start the Motorola Phone Tools application. Your phone should be recognized.
Note: iTunes and Motorola Phone Tools cannot both read your phone simultaneously. As you start Motorola Phone Tools your phone will be disconnected from iTunes. Upon closing Motorola Phone Tools iTunes will reconnect with your phone.
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