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Cannot Retrieve your Voice Mail, Phone Systems don't Recognize your Motorola Razr V3M Verizon Tones
Troubleshooting Voicemail Issue:
Several of our phones offer the option of turning the DTMF Tones or Scratchpad Tones on and off. These tones allow the phone to transmit signals via the keypad tones over the air. The main purpose of this is to allow you to navigate phone menus or enter keypad selections on phone systems. This feature is most commonly used when checking your voice mail. By turning the DTMF or Scratchpad tones off, you will disable the phones ability to navigate these menus. You will need to check the manual for specifics on turning them on, but most phones will have this option in the Tone Control main menu.
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